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how do I speak with a person in support for 365 business standard and exchange plan 2 your answer does not work for me?

I have an Exchange Plan 2 account that hosts my domain and mail. I want to move my domain and mail to my 365 for Business account. The suggestions you have offered have not been working. I need to speak with a human being to resolve this, please. What…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-07T19:27:22.61+00:00
Andrew det. Taubman 0 Reputation points
edited the question 2026-04-07T20:38:17.8166667+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
1 answer

Supplemental Feed — "There was no matching Full Offer uploaded" error despite products existing in primary feed

Hi, I'm testing the newly launched Supplemental Feed feature in Microsoft Merchant Center (launched Sept 2025) and running into an issue. Setup: Primary feed: Manually uploaded tab-delimited .txt file (Online Product, US, English) Supplemental feed:…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-04-07T18:08:25.3466667+00:00
Harsh Sandhu 0 Reputation points
answered 2026-04-07T20:37:26.6766667+00:00
MS Advertising - John Mark 230 Reputation points Microsoft External Staff Moderator
0 answers

Windows installation on a new device

I'm thinking about buying a new Windows device (laptop). Can I use the same email address that is on my current device (PC), to install and activate Windows on my new laptop? Or do they have to be separate?

Windows for home | Windows 11 | Licensing and activation
asked 2026-04-07T20:37:11.01+00:00
Jamie 25 Reputation points
6 answers One of the answers was accepted by the question author.

not correct windows 11 activation product key

hello everyone i was wondering how can i active my original windows 11 that came with the laptop , someone else bought my laptop for me but they installed a not correct windows 11 pro product key and i heard my laptop orignally comes with windows 11 for…

Windows for home | Windows 11 | Licensing and activation
asked 2026-04-06T20:37:49.44+00:00
Evinwindows 0 Reputation points
edited the question 2026-04-07T20:36:55.9766667+00:00
Evinwindows 0 Reputation points
1 answer

Charges on my credit card I don't recognize

there is a charge of $750 on my credit card labeled Microsoft and it looks like it is for a computer or something and I DID NOT order

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-07T20:18:48.3433333+00:00
Jim Grow 0 Reputation points
edited the question 2026-04-07T20:35:40.59+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
2 answers

How do I remove a persistent fake-virus alert popup?

How do I remove a persistent fake-virus alert popup?

Windows for home | Windows 11 | Security and privacy
asked 2026-04-01T02:29:08.34+00:00
Scott, Thomas 0 Reputation points
commented 2026-04-07T20:35:22.14+00:00
Linnea Steman 0 Reputation points
0 answers

how to make this stop. I have changed my password, but still this: "You've tried to sign in too many times with an incorrect account or password."

"You've tried to sign in too many times with an incorrect account or password." This is not correct. I have not tried to sign in too many times. I have used the correct username & password. I want to be able to sign in to the hotmaqil…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-07T20:30:50.9233333+00:00
slow emailer 0 Reputation points
commented 2026-04-07T20:35:01.6566667+00:00
slow emailer 0 Reputation points
4 answers

I have bought microsoft 365 but it is not letting me access the new log in i created instead its taking me to my other email.

Hi I had an issue with buying microsoft through my business email so i created a new microsoft email to buy it with but know its not letting me connect with new microsoft email instead its taking to my existing business email. I have payed for…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-04-01T20:31:10.9766667+00:00
Sefton Plumbing Services Ltd 0 Reputation points
edited an answer 2026-04-07T20:34:52.4633333+00:00
Alexis-NG 14,730 Reputation points Microsoft External Staff Moderator
0 answers

Downloading OneDrive files to PC results in corruption. Explanation below.

My company uses OneDrive to share files. The account is owned by one of the owners of the company. Whenever I download files, they get corrupted and won't fix when I use the corruption tool in WinRAR. I have to download each file individually, and I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T20:33:54.0033333+00:00
Emma 0 Reputation points
3 answers

Office won't connect to the internet

when trying to open a file it wont open it, says it has no internet connection. This is very frustrating.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-07T20:24:18.16+00:00
Dan Halbrook 0 Reputation points
answered 2026-04-07T20:33:19.68+00:00
Dan Halbrook 0 Reputation points
1 answer One of the answers was accepted by the question author.

My hotmail/xbox account got hacked through discord, I've tried everything.

I've been filling out recovery forms left right and center, managed to have a call with a microsoft call center but nothing is going on, I'm at a loss of resources. Forza Horizon 6 is coming out soon, my windows CD key is tied to my hotmail and I just…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-06T14:53:40.02+00:00
X 3 V I O U S 20 Reputation points
accepted 2026-04-07T20:32:46.5466667+00:00
X 3 V I O U S 20 Reputation points
2 answers

when you mark an email in your junk folder as not junk it sends a report

When you mark an email in your junk folder as not junk it sends a report. Where do you tell outlook which email address to send that report to? It is currently sending it to an email that no longer exists and goes to junk as undeliverable. Can I…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-07T20:02:42.1133333+00:00
Aldrich Office 0 Reputation points
answered 2026-04-07T20:31:25.2733333+00:00
Ryan-N 11,875 Reputation points Microsoft External Staff Moderator
1 answer

Access to hotmail account - code not sending

My mother has locked herself out of her hotmail account after attempting to update the password. It seems she tried to reset it and got some codes but something went wrong and now can't get any codes We tried the reset password option and there is a…

Outlook | Web | Outlook.com | Email
asked 2026-04-07T19:23:52.2633333+00:00
Stephen Green 0 Reputation points
edited an answer 2026-04-07T20:31:02.7766667+00:00
Stephen Green 0 Reputation points
2 answers

Recover old account

I am writing as per advised by an account supervisor. They advised me to create a new account in order to request help on how to recover my real one. The issue with logging into that account is that I have two-step authentication enabled and I don't have…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-07T17:30:57.8366667+00:00
Christopher Kerekes 5 Reputation points
commented 2026-04-07T20:30:28.66+00:00
Christopher Kerekes 5 Reputation points
2 answers

Updated Calendar Meeting - not sending inbox notifying receipients

When i update a calendar meeting it is not notifying the attendees of the changes, but rather just updated their calendar. How do i ensure it sends an inbox notification each time instead? This is terrible and a major flaw. Sometimes it asks if I want…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-07T19:36:04.91+00:00
Thomas Brandy (BSH US/SM-SAD) 0 Reputation points
answered 2026-04-07T20:28:50.93+00:00
Jay Tr 10,750 Reputation points Microsoft External Staff Moderator
0 answers

It seems that there is a gc bug in the azure speech python sdk, how to solve it?

I would like to use the Azure TTS input text streaming capability, as described in this documentation:…

Azure AI Speech
Azure AI Speech

An Azure service that integrates speech processing into apps and services.

2,310 questions
asked 2026-04-05T05:14:59.8166667+00:00
datou ai 0 Reputation points
edited a comment 2026-04-07T20:28:26.63+00:00
Karnam Venkata Rajeswari 1,150 Reputation points Microsoft External Staff Moderator
1 answer

Recuperação do Bitlocker

A Microsoft não está abrindo. Pede a chave de recuperação do BitLocker, o que é? Onde localizar se o Microsoft não abre? Aguardo retorno por questões de urgencias nobtrabalhos durante elo dia de hoje. Como resolver esse problema? Agradeço Maria Anória

Windows for home | Windows 10 | Windows update
asked 2026-04-07T19:52:11.5933333+00:00
Maria Anoria J. Oliveira 0 Reputation points
answered 2026-04-07T20:27:34.6166667+00:00
John DeV 160.7K Reputation points Independent Advisor
2 answers

MS Teams channels improperly being hidden when clicked

When selecting a channel to view in Microsoft Teams, sometimes Teams will change the hide/unhide setting of that channel unprompted. When I select it, it will change the name of the channel from normal to italic type, indicating that I'm viewing a hidden…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-04-03T17:49:48.53+00:00
DianaParkin-2543 0 Reputation points
commented 2026-04-07T20:26:32.29+00:00
Mark Price 0 Reputation points
1 answer

Account Hijacked

My account has been hijacked via google. How do I retrieve my account or switch the email and change password if I can’t get in.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T19:54:11.3033333+00:00
Recovery Only 0 Reputation points
answered 2026-04-07T20:26:14.9866667+00:00
Jonathan Deives 69,515 Reputation points Independent Advisor
1 answer

Cancel my subscription

I need to cancel my subscription because I am unable to access my account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-07T20:25:43.68+00:00
Recovery Only 0 Reputation points
answered 2026-04-07T20:25:57.27+00:00
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