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Business software not working

Business software for salon not working. Software is freezing when trying to process credit card transactions. I reached out to software support multiple times and they tried fixing issue. After multiple attempts they told me today that it is a…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-07T22:43:28.2066667+00:00
Colette Hazlewood 0 Reputation points
answered 2026-04-07T22:43:47.7866667+00:00
Q&A Assist
1 answer

How to connect a Lenovo external monitor to my Surface 4 laptop

I recently got a Surface docking station to try to connect my Surface 4 laptop to Ethernet and an external Lenovo monitor. Unfortunately the docking station has only the mini video ports and the USB 3 cable has a USB square ending. I have no idea how…

Surface | Surface Laptop | Display and screen
asked 2026-04-07T22:39:33.01+00:00
Jiri Weiss 0 Reputation points
commented 2026-04-07T22:43:44.41+00:00
Jiri Weiss 0 Reputation points
5 answers

Cannot open MS Defender on iPhone

I've had Defender loaded onto my Macbook air and iPhone. On iPhone, I cannot get it to open. Keeps telling me I have an "invalid license, please contact administrator." There is no administrator. I don't know what they're talking about. …

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-03-25T17:05:29+00:00
Anonymous
edited the question 2026-04-07T22:43:17.9433333+00:00
Don Varnau 19,755 Reputation points Volunteer Moderator
1 answer

Mac Outlook 16: Export "On My Computer" Folders and Import to a New Computer

After watching numerous support videos from various people with various methods. I cannot figure out a way to cleanly export both my extensive "On my computer" folders. I tried exporting the .OLM and importing it. No go. Tried copying the…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-04-07T22:42:39.5666667+00:00
Greg Brose 0 Reputation points
answered 2026-04-07T22:42:54.49+00:00
Q&A Assist
2 answers

when you mark an email in your junk folder as not junk it sends a report

When you mark an email in your junk folder as not junk it sends a report. Where do you tell outlook which email address to send that report to? It is currently sending it to an email that no longer exists and goes to junk as undeliverable. Can I…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-07T20:02:42.1133333+00:00
Aldrich Office 0 Reputation points
edited an answer 2026-04-07T22:42:16.89+00:00
Ryan-N 11,875 Reputation points Microsoft External Staff Moderator
1 answer

Open SSL Vulnerability libcrypto-3-x64.dll and libssl-3-x64.dll

Experiencing issues with OpenSSL vulnerabilities affecting organization security score. So far, I was not able to find any fix for it, tried updating the programs, doing windows updates even take ownership of the program file and delete manually. but the…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-03-18T16:50:17.11+00:00
alex kalapnauth 20 Reputation points
answered 2026-04-07T22:40:56.75+00:00
Saeid Agheli 0 Reputation points
0 answers

My Classic Outlook will no longer let me change the time

My Classic Outlook will no longer let me change the time, like setting it 9:10am from 9:00am. When I do this on the "Appointment Tab" and close it it goes back to 9:00am. On the "Scheduling Assistant Tab" it accepts it an then shows…

Microsoft 365 and Office | Other
asked 2026-04-07T22:40:24.16+00:00
tony 0 Reputation points
answered 2026-04-07T22:40:31.4966667+00:00
Q&A Assist
1 answer

How to turn off the spell check that keeps coming on everytime I save the document at the end

How do I turn off the Spell Check every time I press the save icon the spell check dialog box automatically comes up. I'm not sure if this is a error. Thanks.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-04-07T21:28:26.99+00:00
Antonia Audirsch 0 Reputation points
commented 2026-04-07T22:39:33.04+00:00
Viorel 126.8K Reputation points
1 answer One of the answers was accepted by the question author.

Teams defaults to wrong email account

When I open Teams it defaults to an email account that I rarely use. How do I set Teams to default to a different email account?

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Switch between accounts
asked 2026-04-07T22:38:13.5+00:00
Melody Kennedy (she/her) 0 Reputation points
accepted 2026-04-07T22:39:26.0633333+00:00
Melody Kennedy (she/her) 0 Reputation points
1 answer

How to reset windows11 password when you don’t remember password or security answers

Can’t remember password or security answers on pc running windows 11

Windows for home | Windows 11 | Security and privacy
asked 2026-04-07T18:32:11.1466667+00:00
Mike Breen 0 Reputation points
answered 2026-04-07T22:36:58.52+00:00
EmilyS726 221.4K Reputation points Independent Advisor
5 answers

What can I replace Microsoft Publisher with before Oct. 2026?

My husband and I have thousands of Publisher documents and I cannot find an adequate replacement. What other software can you recommend? I tried transferring into Word but the format is completely changed, so I need something outside of Microsoft…

Microsoft 365 and Office | Publisher | For home
asked 2025-11-13T19:57:56.5566667+00:00
DianeHoitenga-4806 170 Reputation points
commented 2026-04-07T22:36:47.9333333+00:00
David P 5 Reputation points
4 answers

Office won't connect to the internet

when trying to open a file it wont open it, says it has no internet connection. This is very frustrating.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-07T20:24:18.16+00:00
Dan Halbrook 0 Reputation points
answered 2026-04-07T22:35:54.1266667+00:00
EmilyS726 221.4K Reputation points Independent Advisor
3 answers

How to share a SharePoint?

Hi, I have created a file in my Sharepoint and am trying to share it internally and externally. I updated to : anyone can view with the link, but when people receive and click on the link they see it has expired. What am I missing?

Microsoft Teams | Microsoft Teams for business | Files | Find and share files
asked 2026-04-06T19:34:19.04+00:00
Anabelle Nicoud 0 Reputation points Microsoft Employee
commented 2026-04-07T22:34:17.0566667+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
6 answers

Porque on drive me pide un código de 4 dígitos y no tengo acceso?

Siempre use sin problemas on drive, ahora no puedo abrir porque me pide un código de 4 dígitos. Nunca cree uno, tampoco me da la opción para generar uno. Alguien puede ayudarme?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-10-10T16:45:19.1566667+00:00
Teresa Di Girolamo 0 Reputation points
commented 2026-04-07T22:34:12.45+00:00
Mónica Hurtado 0 Reputation points
1 answer

Can not REMOVE my visa card details

I am wanting to cancel the subscription I made today so I can remove my details. Other people have shared the same experience & why they do NOT have a subscription.

Windows for home | Other | Apps
asked 2026-04-07T22:33:38.1533333+00:00
Laura Hadley 0 Reputation points
answered 2026-04-07T22:33:51.75+00:00
Q&A Assist
3 answers

No Emails on Exchange

I want Microsoft to fix their own email server. I have not received any emails since March 31. There is not help from Microsoft you can not call them on line wants you to pay. I uninstalled Outlook and it will not reinstall. Microsoft gives error and…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,612 questions
asked 2026-04-07T22:27:35.0133333+00:00
Arthur Rooks 0 Reputation points
answered 2026-04-07T22:33:42.8566667+00:00
Arthur Rooks 0 Reputation points
0 answers

Realice un pago y no aparece mi suscripción Microsoft 365 familia mensual

Anoche realice un oago de Microsoft 365 familia y no meaparece la suscripción en la cuenta

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-07T22:33:17.98+00:00
Leidy marcela Guevara rozo 0 Reputation points
2 answers

I have 2 microsoft live accounts. One was created with a work email that no longer exists.

I worked for Grace Broadcasting Services, Inc, and have since retired. The email address ******@gracebroadcasting.com no longer exists. I have another personal live account, under ******@gmail.com. What to do. I don't know what may be registered to…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-04-07T20:44:37.4666667+00:00
Rodney Minyard 0 Reputation points
answered 2026-04-07T22:33:01.4866667+00:00
EmilyS726 221.4K Reputation points Independent Advisor
2 answers

MS Teams channels improperly being hidden when clicked

When selecting a channel to view in Microsoft Teams, sometimes Teams will change the hide/unhide setting of that channel unprompted. When I select it, it will change the name of the channel from normal to italic type, indicating that I'm viewing a hidden…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-04-03T17:49:48.53+00:00
DianaParkin-2543 0 Reputation points
commented 2026-04-07T22:32:03.8033333+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
1 answer

Spotify Free Trial Microsoft Rewards not workng

So I finished all the tasks and everything to get 3 months of spotify premium and all it said when i clicked the redeem button was "Error page not found" please help I want my spotify premium

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,073 questions
asked 2026-04-07T22:31:39.8833333+00:00
Erica Dsouza 0 Reputation points
answered 2026-04-07T22:31:52.91+00:00
Q&A Assist