Hi X 3 V I O U S,
I understand how stressful this is, especially when the Hotmail/Microsoft account is tied to Xbox access and a Windows product key, and you have already tried multiple recovery attempts without progress.
Please note that this is a user-to-user support forum. Moderators and contributors (including external Microsoft employees) cannot directly intervene in Microsoft product features or access back-end systems to restore accounts, change security details, or review ownership. Our role is limited to sharing general technical guidance and pointing to the available official support channels.
Since you have already tried the recovery forms and even contacted a call center, the next practical step is still to reach Microsoft Support through the official live chat path so your case can be reviewed further on their side.
To contact Microsoft Support, please follow these steps:
1, Visit the Microsoft Support contact page: Contact - Microsoft Support
2, In the search bar provided on the page, type "Account recovery" and press Enter.
3, Click on the "Get Help" button that appears.
4, Scroll down the page until you see and click on the "Contact Support" option.
5, When prompted to select your product or service, choose "Other Products".
6, For the category, choose "Manage account security".
7, Look for and click on "Chat with a support agent in your web browser".
8, Confirm your personal email when prompted - this is the email Microsoft will use to communicate with you during and after the support session.
9, When connected, clearly explain your situation. Be concise but include all relevant details.
When you start the chat, it can help to have key details ready if they are requested (for example: the affected email address, your Gamertag, recent purchase/order information, and any proof related to your Windows license being linked to the account).
I hope this points you to the correct channel for further review and assistance.