1,397 questions
2 answers
Unable to recover a Surface Hub 2s IoT enterprise running MTR using 24H2 recovery drive
Created a recovery drive using the [Surface Hub 2S - Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience Version 24H2] image extracted the BMR zip file, then uploaded into the recovery drive. The drive used is a 3.0 128 GB…
Surface | Other
asked 2026-03-18T23:50:10.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 48%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rahul Joshi
60
Reputation points
commented 2026-04-07T17:50:05.83+00:00
Jeremy
0
Reputation points
0 answers
How can I replace the dongle for my ergonomic keyboard
The dongle to my ergonomic keyboard has been lost. Can I get a replacement?
Surface | Accessories | Surface mice and keyboards
652 questions
asked 2026-04-07T17:19:58.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laura D
0
Reputation points
answered 2026-04-07T17:20:09.7533333+00:00
Q&A Assist
2 answers
Microsoft Surface 7 Laptop with 3 external monitors
I have an Surface Laptop 6 that displays 3 external monitors, but I can't get my new Surface laptop 7 to display more than 2 external monitors. Two (2) are connected to the Surface Dock 2, USB-C to DP (active), and work in addition to the laptop LCD. …
Surface | Surface Laptop | Display and screen
1,200 questions
asked 2026-03-31T22:27:56.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Redl, Greg
0
Reputation points
commented 2026-04-07T16:22:42.5633333+00:00
Redl, Greg
0
Reputation points
0 answers
Surface Book 2 - Front & Rear Camera has a green tint
tried all the possible ways to fix this green tint (like bad night vision) the front and rear cameras of my surface book 2 has been exhibiting from the last two weeks. even tried to find the "enable..." on the registry editor but it wasnt there…
Surface | Surface Book | Sound and camera
138 questions
asked 2026-04-07T16:18:51.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Malaika Garg
0
Reputation points
asked 2026-04-07T16:18:51.2266667+00:00
Malaika Garg
0
Reputation points
2 answers
Volume bar is continually displayed on the screen of a surface 8 pro running windows 11
Volume bar continually displayed. I searched and tried all the solutions on Microsoft Learn. One answer had me delete the keyboard in Device Manager and reboot. When I opened Device Manager and opened Keyboard the keyboard was listed five times. I…
Surface | Surface Pro | Sound and camera
696 questions
asked 2026-03-31T01:03:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gregory Farr
0
Reputation points
answered 2026-04-07T16:11:30.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BS
0
Reputation points
3 answers
Brand New Surface Freezing When Docking or Undocking and Terrible/Frustrating Microsoft Support experience (I have been hung up twice with no call back) - Any suggestions
Hey All, I am posting here because I am out of options with my brand new Surface Laptop purchased just a few months ago and the Microsoft Support process has been incredibly disappointing and frustrating. I am at the point of returning the laptop however…
Surface | Surface Laptop | Power and battery
986 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
2 answers
How to clear files from PC: C drive
I have been trying to complete the windows 11 update. It states I can use external storage to complete update, then states I have to clear 734MB of storage I have tried everything to clear the storage, I have deleted absolutely everything from my laptop…
Surface | Surface Go | Install and update
397 questions
asked 2026-04-03T19:59:55.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abbie Andrews
0
Reputation points
answered 2026-04-07T13:01:02.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
4,495
Reputation points Microsoft External Staff
Moderator
1 answer
How to Fix Error Couldn't find a bootable operating system on my Surface Go 3
Has anyone else had this problem with the Boot Error Couldn't find a bootable operating system. Check the Boot configuration to try to fix this. Windows Boot Manager seems to be missing in the UEFI Boot Configuration
Surface | Other
1,397 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
5G SA capable
We are looking to implement 5G. We need to confirm the the Surface Pro 11 for business is 5G SA capable
Surface | Surface Pro | Network
914 questions
asked 2026-04-06T18:46:06.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gary Kolbenschlag
0
Reputation points
accepted 2026-04-07T11:38:22.6+00:00
Gary Kolbenschlag
0
Reputation points
2 answers
My laptop has a glitchy blue tinge
I have the laptop surface edge 7 and the screen has displayed like this before and has simply stopped by turning it off and on again but that doesn’t work this time I have tried updating it restarting it ect and nothing works what can I do?
Surface | Surface Pro | Display and screen
3,568 questions
asked 2026-03-24T16:00:51.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sophie Cooper
0
Reputation points
commented 2026-04-07T10:19:32.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
9,850
Reputation points Microsoft External Staff
Moderator
2 answers
Key Boards
My separate keyboard no longer responds to my laptop...
Surface | Accessories | Surface mice and keyboards
652 questions
asked 2026-04-03T08:19:00.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 79%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Christiaan Bramer
0
Reputation points
commented 2026-04-07T10:18:08.8766667+00:00
Clary-N
9,850
Reputation points Microsoft External Staff
Moderator
2 answers
my keyboard is adding numbers as i type.
middle row of letters affected most. suc8h as letters: 7g8h
Surface | Accessories | Surface mice and keyboards
652 questions
asked 2026-04-03T13:59:05.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Davelyn Hood
0
Reputation points
commented 2026-04-07T10:16:02.5633333+00:00
Clary-N
9,850
Reputation points Microsoft External Staff
Moderator
2 answers
My Microsoft laptop is not turning ON ?
When i press the ON button, the 4 squares appear twice in quick succession, but the laptop does not fireup.
Surface | Surface Laptop | Power and battery
986 questions
asked 2026-04-06T07:59:49.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sunil Nigam
0
Reputation points
edited an answer 2026-04-07T06:52:48.57+00:00
Clary-N
9,850
Reputation points Microsoft External Staff
Moderator
1 answer
surface 7 pro+ wont start and does not go to recovery
My surface pro 7+ does not start into windows so I tried to boot into recovery but it will not do that. I made the recovery USB on my other computer (copying the files from the recovery zip to the root of the usb). I also can not get into the bios. when…
Surface | Surface Pro | Install and update
3,368 questions
asked 2026-03-25T10:36:37.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
djacco v/d Bosch
0
Reputation points
edited an answer 2026-04-07T02:59:37.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,026
Reputation points MVP
Volunteer Moderator
2 answers
windows hello stopped working and now requests a password I don't know
I have a new ms surface pro. I set all of the user login up, was using windows hello then this morning it says Before you can start using windows hello you have to set up a pin. I also did set up the pin originally and now the screen asks for a password.…
Surface | Surface Pro | Safety and security
715 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 71%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
1 answer
MICROSOFT WIRELESS DISPLAY ADAPTER
Any updates regarding to Microsoft wireless display adapter being rebranded to surface and making a comeback. Microsoft is stop producing PC accessories but technically a wireless display adapter is a surface accessory so they can be sold under surface…
Surface | Accessories | Wireless display adapter
99 questions
asked 2026-04-06T12:45:22.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonah Ling
0
Reputation points
answered 2026-04-07T02:10:58.14+00:00
S.Sengupta
30,026
Reputation points MVP
Volunteer Moderator
2 answers
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
256 questions
asked 2026-04-06T16:51:27.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rabiul Hossen
0
Reputation points
answered 2026-04-06T17:58:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
104.6K
Reputation points
Independent Advisor
6 answers
Troubleshoot camera
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
256 questions
asked 2026-03-01T09:03:17.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
White, Joanna
140
Reputation points
answered 2026-04-06T16:47:20.21+00:00
Rabiul Hossen
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How to fix 25H2 problem on Surface Pro 7
25H2 update disabled access to the Internet and NAS. Tried resetting by creating a USB GTP partition boot drive but Surface doesn't recognize it. Now what?
Surface | Surface Pro | Network
914 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 90%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
3 answers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 40%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)