1,491 questions
0 answers
Outlook for Mac (New Outlook) with IMAP account is very slow and often shows “Failed to download this message"
I’m using New Outlook for Mac on macOS with an IMAP account that connects to my webmail (non‑Microsoft) provider. Since around 1 April 2026 I’ve had serious performance and reliability issues: Messages I send sit in the Outbox for several minutes…
Outlook | MacOS | New Outlook for Mac | For home
asked 2026-04-07T18:48:22.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gurpreet Dhillon
0
Reputation points
answered 2026-04-07T18:48:48.25+00:00
Q&A Assist
4 answers
desperate for help
After travelling to another country, I am now locked out of my hotmail. It is a very old account and the backup email belonging to my wife is discontinued, and the phone number attached is a home phone that can't accept text. I have submitted 4 recent…
Outlook | Web | Outlook.com | Email
7,843 questions
asked 2026-04-06T18:35:58.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Randy Boldt
0
Reputation points
answered 2026-04-07T18:47:15.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
37,605
Reputation points
Independent Advisor
2 answers
Account locked out and cant get back in
Hi everyone — I’m locked out of my Outlook/Microsoft email account and I’m getting nowhere with the recovery process. I no longer have access to the recovery email tied to the account, which is making verification really difficult. I have submitted…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-06T16:43:08.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 28.000000000000004%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
James Jannetides Jr
0
Reputation points
answered 2026-04-07T18:45:54.24+00:00
Darhyl Amizola
37,605
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Can't open Outlook email messages stored in folders on laptop
I have many Outlook email messages stored in folders on my laptop. Ever since Microsoft 365 updated, I can't open these files. I get a message saying that I need Microsoft 365 which I have.
Outlook | Windows | New Outlook for Windows | For home
11,109 questions
asked 2026-04-07T18:38:05.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 73%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Edwina Dunlap
0
Reputation points
accepted 2026-04-07T18:45:08.2833333+00:00
Edwina Dunlap
0
Reputation points
7 answers
Outlook Mail
Why did my Outlook stop working all of a sudden. It was doing fine up until a couple of days ago. Thanks Frank
Outlook | Windows | Classic Outlook for Windows | For home
31,222 questions
asked 2026-04-06T20:08:41.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFB%3C/text%3E%3C/svg%3E)
Frankie B
0
Reputation points
answered 2026-04-07T18:45:05.9+00:00
Ferdinand Nanalig
28,425
Reputation points
Independent Advisor
1 answer
How to hyperlink an email signature banner?
Hello, when creating an email signature and including an image/banner I am able to select hyperlink and the url, but it does not apply. Please advise.
Outlook | Web | Outlook.com | Email
7,843 questions
asked 2026-04-07T17:46:35.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mariana Gomez
0
Reputation points
answered 2026-04-07T18:40:53.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
3,860
Reputation points
Independent Advisor
4 answers
In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!
This issue happens on multiple platforms where I try to log in. I have changed the password but still get the same issue. When are Microsoft going to fix the problem ? I have used an alternative email to get login access but this is not a permannet…
Outlook | Web | Outlook.com | Email
7,843 questions
asked 2026-04-04T18:56:33.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sudhir Singh
0
Reputation points
answered 2026-04-07T18:38:07.8366667+00:00
Darhyl Amizola
37,605
Reputation points
Independent Advisor
1 answer
I have a pop up on my phone asking me to sign in when i allready am in my account,
I have a pop up on my phone asking me to sign into outlook when i allready am in my account, i did what it says at first, and now it wont go away and i am not recieving any messages now also. how do i get rid of it
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T18:36:03.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
char
0
Reputation points
answered 2026-04-07T18:36:17.34+00:00
Q&A Assist
1 answer
New Outlook won't open
"New" Outlook suddenly wouldn't open. I suspect it's because I only have about 12-14 gb on my hard drive. I've run all the things to clean up my drive... Storage Sense, temp folders, empty recycle bin, etc. I can't seem to capture any more…
Outlook | Windows | New Outlook for Windows | For home
11,109 questions
asked 2026-04-07T17:52:06.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 23%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruth Burley
0
Reputation points
answered 2026-04-07T18:33:55.16+00:00
Onyx Is here
3,860
Reputation points
Independent Advisor
2 answers
spam email sent from my own email to myself
Spam email is being sent from my own email address to myself. It seems it's a spoofing attempt. How can this be prevented so they can't use my email address?
Outlook | Web | Outlook.com | Email
7,843 questions
asked 2026-04-06T18:45:07.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 69%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Allen Moniri
0
Reputation points
commented 2026-04-07T18:30:04.8033333+00:00
Hornblower409
6,880
Reputation points
1 answer
How to fix my email via storage
So I opened up my email and it said it could not recieve emails due to my one drive storage being full. So I went into my one drive and deleted everything. It now shows .4 gig out of 5 gig being used. When I relog into my email it goes back to saying the…
Outlook | Web | Outlook.com | Email
7,843 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 78%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
outlook keeps saying needs to download messages from server
I constantly receive this error message when trying to open any mailbox or view attachments. I cannot send or reply to emails that have already been received. This issue occurs both at home and elsewhere, despite working perfectly for years until now. I…
Outlook | MacOS | New Outlook for Mac | For business
1,747 questions
asked 2026-04-07T17:30:45.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashley Poucher
0
Reputation points
accepted 2026-04-07T18:20:41.2733333+00:00
Ashley Poucher
0
Reputation points
1 answer
Hate AI not helping at all
I can’t prove I am me want to talk to a person sick and tired of this AI spent £199 on PS5 game can’t get the bonus because when I put in the password computer says no I want to talk to someone
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T18:17:51.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Damon Geeson
0
Reputation points
answered 2026-04-07T18:19:06.1466667+00:00
Damon Geeson
0
Reputation points
2 answers
Automatic Replies: cannot be displayed because the server is currently unavailable.
I have a few workstations that when you click Automatic Replies in 365 desktop app i receive the message: Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again Later. I've already tried: removing…
Outlook | Windows | Classic Outlook for Windows | For business
29,120 questions
asked 2026-03-23T20:30:23.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 41%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cody Cummings
0
Reputation points
commented 2026-04-07T18:06:37.4533333+00:00
Cody Cummings
0
Reputation points
0 answers
Why does the new outlook no longer support my email for calendar invites via email
Since I have moved to new outlook, it no longer supports my email address on incoming email invites for calendar events -- this could be simple calls to Teams or Zoom meetings. There is no ability to accept or decline these meetings and they don't show…
Outlook | Web | Outlook on the web for business | Calendar
asked 2026-04-07T17:02:07.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greg Rassier
0
Reputation points
edited a comment 2026-04-07T18:05:37.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
8,050
Reputation points Microsoft External Staff
Moderator
0 answers
Outlook Classic Calendar Search Issue
when searching for old appointments, outlook classic appears to be limited to one year.
Outlook | Windows | Classic Outlook for Windows | For home
31,222 questions
asked 2026-04-07T17:39:17.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Garrett and Garrett
0
Reputation points
answered 2026-04-07T18:01:13.7133333+00:00
Q&A Assist
1 answer
Outlook on Google pixel xl 9 pro
We switched to outlook for my work emails away from Gmail. I was able to integrate properly, all my emails and calendar were imported. After that I have not received a single email. Outlook works fine on my work desktop and I am receiving my emails. I…
Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-07T17:47:30.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 8%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Reed Reynolds
0
Reputation points
answered 2026-04-07T17:47:42.9966667+00:00
Q&A Assist
1 answer
How to fix "You've tried to sign in too many times with an incorrect account password"
I've had trouble with signing into my account. I get the above message. It's not an incorrect password. Then I have to keep changing my password. There use to be support on outlook, but seems like that is gone.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T17:09:14.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mmck
0
Reputation points
answered 2026-04-07T17:46:34.6333333+00:00
Darhyl Amizola
37,605
Reputation points
Independent Advisor
3 answers
(New) Outlook for Windows Not Deleting Emails
Outlook (New) For Windows is not syncronizing with my email provider's server to completely delete emails from my Inbox--emails keep coming back. My computer has Windows 11 and all updates are completed. I am using "Local User" account on my…
Outlook | Windows | New Outlook for Windows | For home
11,109 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
7 answers
Outlook.com Inbox empty!
Hello, Yesterday my outlook.com email inbox got empty all of sudden without any action I made myself. I have tried multiple devices, browsers, web, desktop and mobile version with no success. Other folders works properly, no filters are set, no rules are…
Outlook | Web | Outlook.com | Email
7,843 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)