In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!

Question

In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!

Sudhir Singh 0

This issue happens on multiple platforms where I try to log in. I have changed the password but still get the same issue. When are Microsoft going to fix the problem ? I have used an alternative email to get login access but this is not a permannet solution.

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4 answers

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Answer 1

Thank you for the information.

As this issue is not connected to the hacker’s repeated sign-in attempts, it may indeed be a security bug.

Since you mentioned that you can still sign in to your account using the secondary email, kindly follow the workarounds in this thread, specifically adding a new verification method:

(You may need to use a translation tool when accessing this site)

https://learn.microsoft.com/nl-nl/answers/questions/5658084/bij-het-inloggen-op-outlook-onedrive-blijf-ik-de-m?translated=true

Best regards,

Darhyl

Answer 2

Darhyl Amizola 37,605 Independent Advisor

Hey there! Nice to meet you!

There is a possibility that a hacker repeatedly tried to sign in to your account, which triggered the system to detect multiple failed sign-in attempts or an unusual login pattern and resulted in the account being temporarily blocked.

If the account is still blocked, please perform these steps to resolve an account block:

Perform a password reset via Incognito/InPrivate window using different devices and network services.
If it doesn't work, wait exactly 48 hours to reset the password.
If the issue persists, kindly wait exactly 1 week to perform another password reset. The idea is to wait for the account lock to expire first before you reset the password, as stated in this article: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did

Important: Please make sure not to attempt to sign in or reset the password within that timeframe (48 hours or 1 week), as this may reset the lock cooldown.

Once you have regained access to your account, kindly secure your account by enabling the two-step verification feature and ensure that your verification methods are updated on account.microsoft.com > Security > Manage how I sign in

Lastly, I recommend following the guide from this thread to prevent unauthorized logins: https://learn.microsoft.com/answers/questions/4049625/someone-is-repeatedly-trying-to-access-or-hack-my?forum=windows-all&referrer=answers

Thank you for your understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl

Sudhir Singh 0 Reputation points

2026-04-06T18:58:54.3233333+00:00

Thanks for the reply Darhyl. I don't see how i am being potentially hacked as on Microsft site it only shows my successful logins. So issue not resolved. Cannot do multi-factor authentication as same issue i.e. does not accept passord or give me other option. This is a microsoft bug. It just seems to be repeating itself. Currently, only method to login is use a code from a secondary email address which is not ideal. Changing password has made no difference
Hornblower409 6,880 Reputation points

2026-04-07T20:00:26.4466667+00:00

@Sudhir Singh said

as on Microsft site it only shows my successful logins

Microsoft nerfed the Recent Activity page. It no longer shows Failed Sign-In attempts for most people. About all you can do is check for a "Successful Login" that wasn't you. But you'll never see that since it means they already got in.

https://learn.microsoft.com/en-us/answers/questions/5515503/have-microsoft-changed-the-behaviour-of-the-see-yo

Cannot do multi-factor authentication as same issue i.e. does not accept passord or give me other option. Currently, only method to login is use a code from a secondary email address which is not ideal.

I'm confused. If you use the code from a secondary email address you can get into your Outlook account? Right? If so, then you should also be able to logon to your Microsoft Account Page using the same method. From there you can add additional verification methods (have at least two besides password) and turn on 2FA.

https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

I would also suggest that you setup a Login Only Alias and disable Sign-In for your current email address. This will eliminate even the possibility that hackers are hammering your account and that is what is causing the password lock outs.

See the answer by "Hornblower409 on Feb 27, 2026" in
https://learn.microsoft.com/en-us/answers/questions/5789093/i-get-a-few-2fa-notifications-from-canada-daily-us

Answer 3

Sudhir Singh 0

The above solution does not resolve the issue as it does not answer relate to the fact that the password has been correct and I have not tried to login incorrectly on multiple times

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Answer 4

The message about too many incorrect sign-in attempts is triggered by Microsoft’s protection systems when there are repeated or unusual sign-in attempts, even if the current password is correct. This can be caused by:

Multiple rapid sign-in attempts (by you or an app/device still trying with an old password)
A device, app, or network issue that keeps retrying with the wrong credentials
Suspicious activity that causes the account to be temporarily protected

Based on the documented behavior and similar cases:

Stop trying to sign in for a while
Microsoft may temporarily block further attempts after many failures. Wait at least 24 hours without any sign-in attempts from any device or app before trying again. During this time, make sure no old devices/apps are still trying to sign in with the old password.
Use another sign-in method if available
On the sign-in page, choose Other ways to sign in and use any configured alternative method (face, fingerprint, PIN, security key, mobile app approval, or a code sent to email/phone) as described in the Error 400 guidance. This can sometimes bypass the password-processing issue and let you in while the password lockout cools down.
Try a different device/network
If the problem persists on one device but not others, switch devices (phone, tablet, PC) and/or networks (Wi‑Fi vs. mobile data). In some cases, using a VPN or a different network path has resolved similar Outlook sign-in blocks on mobile.
Reset the password once, then wait
Since the password was already changed multiple times, avoid repeated resets in a short period. After a successful reset, sign in once from a trusted device and then leave it; repeated failures from other devices can keep re-triggering the protection.
If still blocked after 24+ hours
If the same error continues after a full 24-hour pause from all attempts, the account may be blocked due to suspicious activity. Use the official Outlook.com/Hotmail account unblock and recovery flows (for example, “Unblock my Outlook.com account” and the account recovery form) as recommended in similar Outlook.com cases.

There is no separate “fix date” for this, because it is not a general outage but an automated security behavior tied to the specific account and sign-in pattern. The resolution depends on letting the lockout window expire, stopping problematic sign-in attempts from devices/apps, and using the documented recovery/unblock options if the block persists.

References:

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In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!

4 answers

Your answer