Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
0 answers
Can't fix billing issue for Office 365
I keep getting a message that there is a billing issue with my Office 365 subscription. I have updated my billing but the message continues to appear whenever I use Excel or Word.
Microsoft 365 and Office | Other
asked 2026-04-07T19:35:12.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEZ%3C/text%3E%3C/svg%3E)
Ellen Zimmerman
0
Reputation points
answered 2026-04-07T19:35:26.3466667+00:00
Q&A Assist
1 answer
Community help?
How , where do I get Community Help? Do I have to wait for another user to read my question? And hope that person knows the answer?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T17:23:32.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 81%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dorothy Anderson
0
Reputation points
answered 2026-04-07T19:33:07.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
110.5K
Reputation points
Independent Advisor
1 answer
update credit card info
info expired, but unable to update credit card # (card was lost and replaced)
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T19:03:42.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Bilyk
0
Reputation points
answered 2026-04-07T19:03:54.1333333+00:00
Q&A Assist
2 answers
How do I access a blank word document
I just joined and I wanted to write a letter in word. How do I access word
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T18:17:03.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.000000000000004%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Carol Joyce
0
Reputation points
answered 2026-04-07T18:52:45.5933333+00:00
Ferdinand Nanalig
28,425
Reputation points
Independent Advisor
1 answer
Used up AI Credits and need maximum amount
I need to speak to a sales support person. What is the phone number to speak to someone about my subscription?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T18:51:28.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Stump
0
Reputation points
answered 2026-04-07T18:51:41.1366667+00:00
Q&A Assist
0 answers
A non-profit grant expiration
I don't how to search research .. I received a message that my grant for Microsoft 365 is expiring. When I try to sign in I receive a message that I don't have permission to manage the page. I haven't a clue how to update/manage or find a grant that…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T18:36:25.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 78%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Slaughter
0
Reputation points
asked 2026-04-07T18:36:25.4833333+00:00
Patricia Slaughter
0
Reputation points
0 answers
How to authenticate for Euclid
I am trying to auntenticate for Euclid but but the Authenticator app does not give the code
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T17:43:24.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sihle Jiyane
0
Reputation points
asked 2026-04-07T17:43:24.9466667+00:00
Sihle Jiyane
0
Reputation points
2 answers
Is it possible to get Microsoft 365 without co-pilot?
I do not use copilot and I amwondering if I still have to pay for it. Is it possible to purchase Microsoft 365 without copilot?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T15:46:13.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Pete
0
Reputation points
commented 2026-04-07T17:36:20.7033333+00:00
Bob Jones AKA CyberTaz MVP
434.6K
Reputation points
0 answers
Billing issue
I am currently being billed monthly for Microsoft World at $12.99 and Microsoft’s 365 Copilot at $12.99. I want to have Microsolf Office that only includes Word and Excel. Do I need have two charges to have those two features? FYI they have different…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T17:09:02.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWF%3C/text%3E%3C/svg%3E)
William Fromm
0
Reputation points
asked 2026-04-07T17:09:02.12+00:00
William Fromm
0
Reputation points
1 answer
how to transfer the Microsoft Office 2021 license
The reason to transfer the license because of the hardware failure. I want to install on another new computer
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T16:34:33.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 37%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Office Admin
0
Reputation points
answered 2026-04-07T17:07:51.0466667+00:00
DaveM121
861.4K
Reputation points
Independent Advisor
2 answers
Benchmark M365 vs Google Workspace
Saludos por favor podrían ayudarme con un benchmark que nos permita comparar Microsoft 365 con Google Workspace ya que estamos con una oportunidad de migración con un cliente
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T15:15:05.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nelson Barreto
0
Reputation points
answered 2026-04-07T16:28:40.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
25,630
Reputation points
Independent Advisor
1 answer
Law firm that wants to get employees Microsoft certified
How do we sign up for classes to get employees certified?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T16:09:22.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Valery Parchment
0
Reputation points
answered 2026-04-07T16:09:35.3866667+00:00
Q&A Assist
2 answers
Combine accounts
How do my wife and I convert two 365 accounts without losing any files or info?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 7.000000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
I have Microsoft 365 - why is Microsoft offerring me Outlook?
Since I have Microsoft 365, there is no reason for Microsoft offering me Microsoft Outlook! Kindly arrange to stop such commercial approaches without me having to do anything. Please confirm when that has been done. Thanks.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T14:24:52.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVU%3C/text%3E%3C/svg%3E)
Visio user
0
Reputation points
edited an answer 2026-04-07T15:41:59.8166667+00:00
Stefan Blom
337.3K
Reputation points MVP
Volunteer Moderator
2 answers
how to fix daily email limit
We send invoices and statements daily and now it is blocked as spam.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T14:23:59.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 26%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Texas Fire
0
Reputation points
answered 2026-04-07T15:18:59.33+00:00
EmilyS726
221.4K
Reputation points
Independent Advisor
1 answer
Duplicate profiles
Hello team, It seems that there are duplicate profiles with my name. Can you please move the content to one profile and delete the other profile? Thanks, Rangarao Tumati
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T15:16:10.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rangarao Tumati
0
Reputation points
answered 2026-04-07T15:16:23.9733333+00:00
Q&A Assist
2 answers
where to download office 2021 for Mac?
It is listed under my subscriptions but when I go to download it, office 365 is what is loaded on to my Mac. Every time i try, it only downloads 365. Its an older system that does not support 365. Monterey 12.7.6 I know it is older but it has seen very…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-07T14:09:34.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 54%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rory Benson
0
Reputation points
commented 2026-04-07T14:54:41.6666667+00:00
DaveM121
861.4K
Reputation points
Independent Advisor
2 answers
LICENSES PREVIOUSLY TECH SOUP NEED UPDATING
my tech soup licensing is no longer active? my LICENSES NEED UPDATING. MS WILL NOT LET ME UPDATE THROUGHT THE APP!!! I CANNOT ACCESS EMAIL. PLEASE HELP. OUR NON-PROFIT GETS EMERGENCY HELP REQUESTS- WE NEED EMAIL ACCESS FOR DAILY BUSINESS. I have done so…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-06T19:37:26.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Keri Caruthers
0
Reputation points
edited an answer 2026-04-07T08:50:25.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
0
Reputation points
Independent Advisor
2 answers
How to switch from personal account to business account
I need to switch from a personal premium account to a business account. This is because I need to set up an email connected to my website. I am not tech-savvy. So, I will need very clear instructions
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
asked 2026-04-06T20:48:37.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Susan Gordon
0
Reputation points
answered 2026-04-07T08:38:28.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
11,650
Reputation points Microsoft External Staff
Moderator
1 answer
help does not work on any of my office apps in my active M365 family account
when I select help in any office app (word, ppt, excel ..), I get the error "This command isn't available Your organization's administrator turned off the service required to use this feature. " This is windows 11 Home (active), M365 family…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,813 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)