11,954 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

Sort by: Updated
0 answers

LinkedIn Premium Career activation email not received after 7 days for student offer

Hi team, I recently signed up for the student offer that includes 12 months of Microsoft 365 Premium and LinkedIn Premium Career. According to the offer information, the LinkedIn Premium activation email should be sent within 7 days after verifying…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-07T18:17:52.12+00:00
Christina Jin 0 Reputation points
edited the question 2026-04-07T18:32:58.8433333+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
1 answer

Office Home and Student 2016 installation

I don't want to install Office 365. How do I install Office 2016. I have the installation key.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-31T02:26:33.9266667+00:00
John Peterson 0 Reputation points
commented 2026-04-07T04:02:08.2233333+00:00
Norah-L 4,775 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How to open "rpmsg" file

Hi I'm currently in Cali, Colombia. I received an encrypted document from the US Veterans Administration with a "rpmsg" file extension. I tried to open the file with my M365 Copilot app, and also Edge browser. But was not able to open it. I…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-06T17:31:00.3733333+00:00
Carlos E Brown 0 Reputation points
answered 2026-04-06T22:35:05.43+00:00
Carlos E Brown 0 Reputation points
3 answers

Cannot activate my one time 365 purchase

I loaded my one time purchase of 365. I edited a spreadsheet. When I went to save it I got error that I must activate. Followed directions and looks like they want to sell me an upgrade instead of activating?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-06T17:14:48.44+00:00
Carl DeMatteo 0 Reputation points
answered 2026-04-06T18:34:22.3366667+00:00
Stefan Blom 337.3K Reputation points MVP Volunteer Moderator
3 answers

Downloaded app from Apple Store and features not working

I downloaded Microsoft 365 Office Suite from the Apple Store and not all the features are appearing in the applications. I’ve mostly worked on Word so far. What can i do to fix this please

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-06T15:12:28.56+00:00
Lindsay McKinnon 0 Reputation points
answered 2026-04-06T16:22:05.18+00:00
Bob Jones AKA CyberTaz MVP 434.6K Reputation points
1 answer

How to redeem free Microsoft 365 from a new laptop?

I've recently bought a new laptop that comes with free 1 year subscription of Microsoft 365. However I am already a current user of Microsoft 365 Personal. How do I redeem the free 1 year subscription? Where do I find the product Key?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-05T20:01:38.8766667+00:00
Marion Williams 0 Reputation points
answered 2026-04-05T20:42:26.92+00:00
Aymeric-B 28,925 Reputation points Independent Advisor
2 answers

How to get my Microsoft apps working

I downloaded my Microsoft account but they will not open on my computer. I keep getting sent back to updating my subscription.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-05T19:34:46.25+00:00
Speredoula Alger 0 Reputation points
answered 2026-04-05T20:14:07.27+00:00
Estrella721 36,455 Reputation points Independent Advisor
1 answer

cannot install Microsoft 365 on new computer. I have a valid license i

cannot install Microsoft 365 on new computer. I have a valid license i

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-05T15:45:17.8266667+00:00
Lawrence Herman 0 Reputation points
answered 2026-04-05T16:21:17.9233333+00:00
DaveM121 861.4K Reputation points Independent Advisor
1 answer

product code

my product code for home 2024 isn't accepted when I use office.com/setup

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-03T23:47:03.4866667+00:00
LADA SHREVE 0 Reputation points
answered 2026-04-04T00:22:41.1666667+00:00
Tin Luna 23,740 Reputation points Independent Advisor
1 answer

Disabled person reaching out for chat with Microsoft

I have become very sick. Losing voice and sight. On Hospice, but potentially a long time, nothing happening overnight. I need to chat with microsoft as I have no voice

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-03T16:18:09.98+00:00
chad pillow 0 Reputation points
commented 2026-04-03T18:38:33.3133333+00:00
Roger Cloud 0 Reputation points
1 answer

i cant get a auth number on my phone with authenticator \after my new phone

cant get authenticator on my new phone to sign me in

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-03T17:25:08.7766667+00:00
Rocco Reale 0 Reputation points
answered 2026-04-03T18:00:52.8433333+00:00
Gunasekar N 63,675 Reputation points Independent Advisor
2 answers

Office 365 is missing Office 365 Teams

I've installed Office 365. It should come with Office 365 Teams. My free (i.e., limited) version remains the free (limited) version. Outlook does not show any indication that I can hold an online meeting with it. Where is Office 365 Teams? How do I get…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-03T02:29:50.61+00:00
Jim V 0 Reputation points
answered 2026-04-03T03:08:39.24+00:00
EmilyS726 221.4K Reputation points Independent Advisor
3 answers

How to make sure my purchased office 2021 which can be transformed to the other PC

as the mail title presented. 請問如何得知原先購買的offie 2021 能夠轉移到其他電腦? Move from Microsoft 365 and Office | Office Online Server

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-30T09:19:13.32+00:00
KC 0 Reputation points
edited an answer 2026-04-02T07:55:20.0366667+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
4 answers

what did I buy?

I recently upgraded from Office 2013 to Office 2024. How much did that cost me?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-02T02:21:41.5666667+00:00
David Spomer 0 Reputation points
commented 2026-04-02T03:00:39.5666667+00:00
Estrella721 36,455 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Co-Pilot - How to remove

How do I get rid of co-pilot? I only use Word for a few documents. I do not use it for anything creative. I tried all the methods suggested from various sources. Co-Pilot gets in my way. If I had known this was going to be a problem when I…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-30T20:31:25.7066667+00:00
madeleine T 20 Reputation points
accepted 2026-04-01T19:46:43.88+00:00
madeleine T 20 Reputation points
2 answers

No product key

I purchase Microsoft office but never received the product key

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-01T12:48:43.7766667+00:00
Anonymous
edited the question 2026-04-01T13:40:11.0766667+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

LinkedIn Premium not received after Microsoft 365 student activation

Hello, I activated the Microsoft 365 Premium student offer on February 28, 2026 using my Microsoft account and my academic email . My Microsoft 365 subscription is active. However, I have not received any LinkedIn Premium Career activation email or link…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-01T09:04:05.0433333+00:00
nazih benbrahim 20 Reputation points
accepted 2026-04-01T09:15:28.04+00:00
nazih benbrahim 20 Reputation points
2 answers

my files show friend has access. NEED TO REMOVE HER ACCESS TO MY FILES

Hello, I have an account and let my friend use it at the time to create Word documents, but when I log in, all the files show her as the user. These are my personal documents that I don't want her to have access to. How do I remove that? It's been a…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-21T18:11:41.0566667+00:00
Susana Rodriguez 0 Reputation points
commented 2026-03-31T07:48:40.45+00:00
Norah-L 4,775 Reputation points Microsoft External Staff Moderator
2 answers

365 Premium includes Linkedin Premium for Students

I am a student. I signed up for Microsoft365 premium with the goal to get linkedin premium as part of it. I waited 7 days after I attached my account and got nothing about activation in my email. I talked to chat support team and they said it wasn't…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-28T19:46:37.6+00:00
Fronek, Ava 0 Reputation points
edited the question 2026-03-29T10:54:27.5066667+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
3 answers

Request for activation reset for Office Home & Business (Proof of purchase available)

Hello, I am writing to request assistance with Office Home & Business licenses purchased by our company. Our company purchased 10 licenses in total. However, we are having trouble reinstalling two of them. It appears that the former employees who…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-03-27T07:09:55.4033333+00:00
왕호정 0 Reputation points
edited a comment 2026-03-27T17:10:45.7266667+00:00
Ron Barker 1,960 Reputation points