Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Good day Susana Rodriguez!
Thank you for joining the Q&A forum.
Based on what you described, the documents were created or edited during a time when your friend was signed in to Word, which led to her name and email being saved as the author. You may want to try the following steps to see if this helps.
- If your files are stored in OneDrive, please check sharing permissions there first
If her email or name appears as the user across all documents in a folder, it’s a good idea to check the sharing or permission settings of the folder that contains those files.
- Go to OneDrive > right‑click the file or folder > Share
- Confirm that her email address is not listed. If it is listed, select Remove access
- Update the author information inside Word for existing documents
For each document you want to correct:
- Open the file in Microsoft Word
- Select File > Info
- Under Author, right‑click her name and choose Remove person
- Select Add an author and enter your own email.
Please let me know how it goes. I'm happy to support further!
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.