Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,050 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Other tags
cant forward emails each get error code
delivery has failed to these recipients or groups: [PII Removed]@[PII Removed].onmicrosoft.com This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Non-Profit Account Creation
Hello, My church plant previously created an Office personal account last year since we were still in the process of completing our non-profit forms/eligibility. Our account has now expired and we're also a full non-profit church/organization. I'm…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Unable to logon
I started a free trial of Microsoft 365 and I want to use this as my email hosting. But [Moderator's note: PII has been removed]@eluxerealty.com is tied to a personal account and it wont let me log in. I really just need email hosting. I tried calling, I…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Unable to Access Admin Email
Dear Support Team, We are currently experiencing an issue with our Office admin email account. Although we are able to log in successfully, the system requires verification via a text message to a registered mobile number. However, the system indicates…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to retrieve emails I moved 2 months ago
I dragged and dropped emails to another microsoft account [Moderator note: personal info removed]@themaluclub.com but they aren't appearing there from 2 months ago. How do I retrieve them?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to activate M365 business standard so I can use Word desktop
I can't' seem to activate my M365 Business Standard license with a product key gained from Friends and Family microsoft store.
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Issue with Candidate Slot Booking
As part of our recruitment process, the initial step involves sharing a presentation link with candidates. This link is intended to allow candidates to book a presentation slot according to both the scheduled sessions and their individual availability.…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I cannot access my MS 365 admin portal
Hi I cannot access my MS 365 admin portal using my username: [Moderator note: personal info removed].onmicrosoft.com The error message is "This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin." Please…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to disable Copilot for all MS Edge browsers and M365 app in an organization
As the IT System Administrator, how do I disable Copilot icon for all Edge browsers and M365 app in an organization.
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Business Central onPrem service instances are starting with the default configuration
We are experiencing a customer issue with several of their Business Central On‑Prem service instances. One of the test instances started with the default configuration instead of its assigned instance configuration. The same behavior has occurred with…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I want to cancel this account but it will not allow me to do so.
I am the admin for an MS365 account. I have two accounts but cannot cancel one as it always reverts to the personal one. I cannot cancel it.
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How do I set up a 2nd work email with a different domain name than my business account
I have a business account but would like to set up a second work email with a different domain name than my business account. What are the steps needed to do this?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Planner - Unable to add plan to Outlook calendar
When trying to publish my planner to an iCal link, I get an error "Publish was unsuccessful, please try again" Correlation Id: [Moderator note: personal info removed] Any idea why this is?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Microsoft Per App Per User Licensing
I’ve been spending some time digging through Microsoft’s nonprofit licensing pages and I came across something . On this page: https://www.microsoft.com/en-us/nonprofits/offers-for-nonprofits Microsoft is still referencing a Power Apps nonprofit offer…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
outlook 365
I am currently unable to access the Microsoft 365 Admin Center. I receive this message: "your account doesn’t have permission to view or manage this page in the Microsoft 365 Admin center", although yesterday, I was able to access the admin…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Migration Help Needed
I currently have our Microsoft Office and emails managed through GoDaddy as our domain hosts. I want our Microsoft account to be directly through Microsoft. I was able to reach customer support to initiate this process. The support person sent me an…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Support Required
I have been on hold for over 3 hours. The chat assistant couldn’t help me and advised me to call support. How long will this take?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Gateway installation link for February 2026
The March gateway update is out, but now I can’t find the February download anywhere. We wait a month after each release, so I was planning to use the Feb files next… but it looks like they’ve disappeared. Also where I can see what fixes or changes are…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I can not install add-ins to my Office 365 account
In attempting to install add-ins to Office 365, I get the following message after being brought to the page https://admin.cloud.microsoft/?#/Settings/IntegratedApps: Deployment error We are unable to initiate the deployment It seems that my O365 account…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Laptop Computer Locked Up
My laptop computer was being reformatted and updated by our IT for the latest version MS 365 when it suddenly was locked up. They have been trying to contact MS Service group but to no avail. What suggestion/s can you give to our IT to resolve the issue.…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.