10,050 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Other tags

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2 answers

cant forward emails each get error code

delivery has failed to these recipients or groups: [PII Removed]@[PII Removed].onmicrosoft.com This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-06T20:16:50.4966667+00:00
Mack SAMUEL 0 Reputation points
commented 2026-04-07T22:06:46.53+00:00
Hendrix-C 13,665 Reputation points Microsoft External Staff Moderator
2 answers

Non-Profit Account Creation

Hello, My church plant previously created an Office personal account last year since we were still in the process of completing our non-profit forms/eligibility. Our account has now expired and we're also a full non-profit church/organization. I'm…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-07T18:41:11.8133333+00:00
Grace Family Church 0 Reputation points
edited an answer 2026-04-07T19:40:26.19+00:00
Alexis-NG 14,730 Reputation points Microsoft External Staff Moderator
2 answers

Unable to logon

I started a free trial of Microsoft 365 and I want to use this as my email hosting. But [Moderator's note: PII has been removed]@eluxerealty.com is tied to a personal account and it wont let me log in. I really just need email hosting. I tried calling, I…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-06T14:31:06.3833333+00:00
Laura Hernandez 0 Reputation points
commented 2026-04-07T19:40:05.06+00:00
Emily T 325 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access Admin Email

Dear Support Team, We are currently experiencing an issue with our Office admin email account. Although we are able to log in successfully, the system requires verification via a text message to a registered mobile number. However, the system indicates…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-07T16:14:40.5433333+00:00
Nattapong Rojnakarint 0 Reputation points
answered 2026-04-07T17:26:14.3866667+00:00
Lia V 5,835 Reputation points Microsoft External Staff Moderator
1 answer

How to retrieve emails I moved 2 months ago

I dragged and dropped emails to another microsoft account [Moderator note: personal info removed]@themaluclub.com but they aren't appearing there from 2 months ago. How do I retrieve them?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-07T12:00:21.2833333+00:00
J Watson 0 Reputation points
edited the question 2026-04-07T15:36:22.51+00:00
Daniel-Vo 5,010 Reputation points Microsoft External Staff Moderator
2 answers

How to activate M365 business standard so I can use Word desktop

I can't' seem to activate my M365 Business Standard license with a product key gained from Friends and Family microsoft store.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-05T17:09:56.15+00:00
John Bettinger 0 Reputation points
commented 2026-04-06T21:51:28.13+00:00
Kai-L 12,150 Reputation points Microsoft External Staff Moderator
2 answers

Issue with Candidate Slot Booking

As part of our recruitment process, the initial step involves sharing a presentation link with candidates. This link is intended to allow candidates to book a presentation slot according to both the scheduled sessions and their individual availability.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-03T07:23:04.42+00:00
HR 0 Reputation points
commented 2026-04-06T14:31:19.9266667+00:00
Henry-N 11,650 Reputation points Microsoft External Staff Moderator
2 answers

I cannot access my MS 365 admin portal

Hi I cannot access my MS 365 admin portal using my username: [Moderator note: personal info removed].onmicrosoft.com The error message is "This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin." Please…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-05T05:18:57.3566667+00:00
FATHI FAROUN 0 Reputation points
commented 2026-04-05T23:24:07.8633333+00:00
Sophie N 13,495 Reputation points Microsoft External Staff Moderator
2 answers

How to disable Copilot for all MS Edge browsers and M365 app in an organization

As the IT System Administrator, how do I disable Copilot icon for all Edge browsers and M365 app in an organization.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-02T09:21:14.8666667+00:00
LEE JOO LEONG 20 Reputation points
commented 2026-04-03T14:19:20.3566667+00:00
Demi-N 14,900 Reputation points Microsoft External Staff Moderator
2 answers

Business Central onPrem service instances are starting with the default configuration

We are experiencing a customer issue with several of their Business Central On‑Prem service instances. One of the test instances started with the default configuration instead of its assigned instance configuration. The same behavior has occurred with…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-02T12:35:25.04+00:00
WAGNER Martin 0 Reputation points
edited the question 2026-04-03T01:20:09.8166667+00:00
Jade Ng 10,495 Reputation points Microsoft External Staff Moderator
2 answers

I want to cancel this account but it will not allow me to do so.

I am the admin for an MS365 account. I have two accounts but cannot cancel one as it always reverts to the personal one. I cannot cancel it.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-01T22:58:27.9866667+00:00
Keith Donaghy 0 Reputation points
edited an answer 2026-04-02T00:22:39.1933333+00:00
Jade Ng 10,495 Reputation points Microsoft External Staff Moderator
2 answers

How do I set up a 2nd work email with a different domain name than my business account

I have a business account but would like to set up a second work email with a different domain name than my business account. What are the steps needed to do this?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-31T21:29:06.5366667+00:00
Gwen Dougherty 0 Reputation points
commented 2026-04-01T22:43:36.7566667+00:00
Ruby-N 9,890 Reputation points Microsoft External Staff Moderator
2 answers

Planner - Unable to add plan to Outlook calendar

When trying to publish my planner to an iCal link, I get an error "Publish was unsuccessful, please try again" Correlation Id: [Moderator note: personal info removed] Any idea why this is?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-27T17:14:02.2+00:00
Schauls, Stacy 0 Reputation points
commented 2026-04-01T20:55:14.5766667+00:00
Vy Nguyen 9,890 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Per App Per User Licensing

I’ve been spending some time digging through Microsoft’s nonprofit licensing pages and I came across something . On this page: https://www.microsoft.com/en-us/nonprofits/offers-for-nonprofits Microsoft is still referencing a Power Apps nonprofit offer…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-30T19:19:46.43+00:00
Don Golden 5 Reputation points
commented 2026-04-01T15:28:10.5466667+00:00
Persian mark Halili 0 Reputation points
2 answers

outlook 365

I am currently unable to access the Microsoft 365 Admin Center. I receive this message: "your account doesn’t have permission to view or manage this page in the Microsoft 365 Admin center", although yesterday, I was able to access the admin…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-31T06:49:45.08+00:00
yoavb 0 Reputation points
commented 2026-04-01T09:58:25.93+00:00
Rin-L 17,575 Reputation points Microsoft External Staff Moderator
2 answers

Migration Help Needed

I currently have our Microsoft Office and emails managed through GoDaddy as our domain hosts. I want our Microsoft account to be directly through Microsoft. I was able to reach customer support to initiate this process. The support person sent me an…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-31T16:43:37.1766667+00:00
Kim Chilcote 0 Reputation points
answered 2026-03-31T18:09:54.2833333+00:00
Lia V 5,835 Reputation points Microsoft External Staff Moderator
3 answers

Support Required

I have been on hold for over 3 hours. The chat assistant couldn’t help me and advised me to call support. How long will this take?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-29T21:15:30.0033333+00:00
Sheila Dodds 0 Reputation points
edited the question 2026-03-31T12:41:53.55+00:00
Daniel-Vo 5,010 Reputation points Microsoft External Staff Moderator
1 answer

Gateway installation link for February 2026

The March gateway update is out, but now I can’t find the February download anywhere. We wait a month after each release, so I was planning to use the Feb files next… but it looks like they’ve disappeared. Also where I can see what fixes or changes are…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-27T13:47:10.9333333+00:00
Joseph, Merin 0 Reputation points
edited the question 2026-03-31T07:07:43.1866667+00:00
AlexDN 11,420 Reputation points Microsoft External Staff Moderator
2 answers

I can not install add-ins to my Office 365 account

In attempting to install add-ins to Office 365, I get the following message after being brought to the page https://admin.cloud.microsoft/?#/Settings/IntegratedApps: Deployment error We are unable to initiate the deployment It seems that my O365 account…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-30T17:48:48.15+00:00
Joel Barker 0 Reputation points
edited the question 2026-03-31T02:58:05.5066667+00:00
AlexDN 11,420 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Laptop Computer Locked Up

My laptop computer was being reformatted and updated by our IT for the latest version MS 365 when it suddenly was locked up. They have been trying to contact MS Service group but to no avail. What suggestion/s can you give to our IT to resolve the issue.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-30T07:21:10.6833333+00:00
Reynaldo F. Robles Jr 20 Reputation points
edited a comment 2026-03-30T08:27:24.27+00:00
Demi-N 14,900 Reputation points Microsoft External Staff Moderator