7,080 questions with Exchange Online tags

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5 answers One of the answers was accepted by the question author.

Stopped receiving emails on my account.

One specific email address is not receiving mail in Outlook. How do I restore service?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2025-10-31T19:52:39.45+00:00
Wallace Judd 40 Reputation points
commented 2026-04-07T23:06:33.64+00:00
Arthur Rooks 0 Reputation points
1 answer

how do I speak with a person in support for 365 business standard and exchange plan 2 your answer does not work for me?

I have an Exchange Plan 2 account that hosts my domain and mail. I want to move my domain and mail to my 365 for Business account. The suggestions you have offered have not been working. I need to speak with a human being to resolve this, please. What…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-07T19:27:22.61+00:00
Andrew det. Taubman 0 Reputation points
answered 2026-04-07T21:22:07.7033333+00:00
Hin-V 13,570 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

live chat - live chat

FIRST, RUN THIS:   Set-Mailbox -Identity <my email address> -ResetPeopleSuggestions $true   This cmdlet runs against my Exchange Online mailbox. If it cannot be run, please confirm whether the limitation is due to permissions or module…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-01T23:04:21.09+00:00
MARTHA Casad 20 Reputation points
accepted 2026-04-07T13:10:47.67+00:00
MARTHA Casad 20 Reputation points
2 answers

Microsoft 365 Business Standard - OUTLOOK not receiving emails

Hey team, My Outlook suddenly stopped receiving new emails, even though it shows connected. I'm running a Microsoft 365 Business Standard licence for my business. I’ve tried restarting, checking filters, and updating settings but nothing worked. I can…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-07T08:41:40.65+00:00
pk 0 Reputation points
answered 2026-04-07T10:15:48.27+00:00
Gabriel-N 15,420 Reputation points Microsoft External Staff Moderator
0 answers

retrieve an email unsent due to error

I want to retrieve an email that was unsent due to error. It is not in the outbox

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-05T13:34:04.1233333+00:00
Irene Smith 0 Reputation points
edited a comment 2026-04-07T09:32:15.88+00:00
Rin-L 17,575 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Exchange Online - Convert email to Plain-Text

Hi Everyone, I hope someone can help me. I have an email address - let say "@my-business.com" - and I'm redirecting all messages to "@external.com" to manage all the orders. "******@external.com" is located on a platform…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2025-01-30T08:10:25.6833333+00:00
PT Maliborski 306 Reputation points
answered 2026-04-07T08:08:00.43+00:00
cipala nomada 0 Reputation points
2 answers

Differentiation in notifications responded of Email

With the same business email address, email notifications sent via Gmail are always about 5 minutes faster than on Outlook, even on mobile. Is there a setting in Exchange Center that can change this, or is this expected behavior?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-06T02:23:53.29+00:00
Calvin Zolovoski 100 Reputation points
commented 2026-04-07T05:07:27.3666667+00:00
Hani-Ng 9,825 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Web App policy

Hi All, I have a requirement to disable the feature below. Currently, I can see the LinkedIn tab for users in Outlook & OWA. If I disable this setting, will it remove the LinkedIn tab in both Outlook Web App (OWA) and the Outlook desktop…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-05T18:46:25.83+00:00
Glenn Maxwell 13,491 Reputation points
commented 2026-04-07T05:06:14.9433333+00:00
Hani-Ng 9,825 Reputation points Microsoft External Staff Moderator
1 answer

St Johns Email Issue

Hello, I got a new computer for windows 11. When I used my log in from my old computer it made me create an outlook account since I had only a microsoft exchange account. However none of my emails transferred/synced over once I logged in showing my…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-06T19:27:30.82+00:00
Dan Lindblad 0 Reputation points
answered 2026-04-07T00:48:12.5266667+00:00
Dora-T 11,940 Reputation points Microsoft External Staff Moderator
2 answers

Mails do not arrive

<Personenbezogene Daten entfernt> Kann keine Mails seit einem Tag empfangen. Statt 50 GB habe ich 100 GB gebucht. Unklar, was sich geändert hat und wie ich dies wieder herstellen kann?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-06T19:02:04.7+00:00
Klaus Oberhumer 0 Reputation points
answered 2026-04-07T00:31:55.9333333+00:00
Teddie-D 13,755 Reputation points Microsoft External Staff Moderator
2 answers

fallo inicio exchange

no se puede abrir el conjunto de carpertas. El intento de iniciar una sesion en microsoft exchange ha fallado.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-06T18:12:15.82+00:00
COMERCIAL SUTROCOM 0 Reputation points
edited an answer 2026-04-07T00:15:34.22+00:00
Dora-T 11,940 Reputation points Microsoft External Staff Moderator
2 answers

Exchange Online rejects custom-domain address with 550 5.7.1 while onmicrosoft.com alias works

We have a Microsoft 365 tenant with a verified custom domain (signature.build). User mailboxes using @signature.build receive email normally. We have a functional mailbox intended for <removed>@signature.build (not a login user). The mailbox exists…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-01-09T15:57:30.2666667+00:00
JM 0 Reputation points
edited an answer 2026-04-06T14:28:42.62+00:00
Michelle-N 14,310 Reputation points Microsoft External Staff Moderator
2 answers

Session Duration

Hi All, I have been asked to implement the following changes and would appreciate guidance on the potential concerns and benefits of enabling these policies. For context, we are using Okta as our SSO and MFA provider, and we have an Exchange hybrid…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-04T08:57:54.4933333+00:00
Glenn Maxwell 13,491 Reputation points
commented 2026-04-06T11:54:48.11+00:00
Jayden-P 18,565 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Web App policies

Hi All, I have been asked to implement the following changes and would appreciate guidance on the potential concerns and benefits of enabling these policies. For context, we are using Okta as our SSO and MFA provider, and we have an Exchange hybrid…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-04T08:03:22.7233333+00:00
Glenn Maxwell 13,491 Reputation points
commented 2026-04-06T11:48:18.3766667+00:00
Vergil-V 11,000 Reputation points Microsoft External Staff Moderator
2 answers

EXTERNAL This email Grant Instruments.

How to fix [EXTERNAL] This email originated outside of Grant Instruments.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-02T22:29:05.4933333+00:00
Noah Armstrong 0 Reputation points
commented 2026-04-05T23:43:11.51+00:00
Teddie-D 13,755 Reputation points Microsoft External Staff Moderator
2 answers

How to allow Cloud DL Owners the ability to add Send As/Send On Behalf of Delegates?

Admins in EAC can set Delegates on a Cloud DL, but the Owner of the cloud DL doesn't have this option in OWA or Outlook desktop client. How can we allow a cloud DL owner to Modify DLs they own only and not delete or create new ones. Need to add/remove…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-03T19:11:10.06+00:00
Lisa Alaimo 0 Reputation points
commented 2026-04-05T23:39:14.03+00:00
Teddie-D 13,755 Reputation points Microsoft External Staff Moderator
2 answers

msExchDelegateListLink sync gap for shared mailbox automapping

I’ve encountered a persistent sync gap where shared mailboxes are refusing to automap to user profiles, despite confirming that Full Access permissions are correctly provisioned. It seems the msExchDelegateListLink attribute is failing to propagate…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-04-05T05:49:10.6466667+00:00
Antonella 0 Reputation points
commented 2026-04-05T23:26:08.9233333+00:00
Sophie N 13,495 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Message Trace Option missing under Mail Flow in EAC

We are running a Hybrid Environment; we activate Global Admin access through Privilege Identity Management. We have two roles setup for users, Global Administrator & Exchange Recipient Administrator. Up until a month or so ago, I was able to run a…

Microsoft 365 and Office | Access | For business | Windows
Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2024-08-06T17:34:43.88+00:00
Mark Bovenzi 60 Reputation points
answered 2026-04-04T23:53:03.4333333+00:00
1 answer One of the answers was accepted by the question author.

Exchange Online Plan Transferral

Dear All, Please refer to the following communication from my current provider of the Exchange Online (Plan 1): "The M365 Exchange Online Plan 1 associated with the domain name, mysite.com, is expiring in 30 days on XX/YY/2026. Please be aware, if…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-03-06T13:42:14.5266667+00:00
Laurie Stearn 111 Reputation points
commented 2026-04-04T15:01:30.95+00:00
Jayden-P 18,565 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Query on Audit logs.

.Hi All, I am reviewing mailbox audit logging settings in Exchange Online for the following sign-in types: Admin Mailbox Delegate Mailbox Owner Mailbox As per security recommendations, audit logging should include the following actions: Admin Mailbox: …

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,080 questions
asked 2026-03-19T10:09:13.1233333+00:00
Glenn Maxwell 13,491 Reputation points
accepted 2026-04-03T16:43:34.5733333+00:00
Glenn Maxwell 13,491 Reputation points