15,170 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

Sort by: Updated
1 answer

Severely compromised OneDrive recovery, folder mapping and syncing

I have a problem that is at least the same as this https://learn.microsoft.com/en-us/answers/questions/4324980/pictures-folder-redirects-to-documents-folder, plus additional problems. Please excuse the longish post, but I figure the more complete the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T21:39:47.29+00:00
Randy S 0 Reputation points
answered 2026-04-07T21:40:45.27+00:00
Q&A Assist
1 answer

OneDrive file status not updating properly

Hey hi, I'm trying to make sure all my files stay downloaded on my computer. I have: set the overall OneDrive folder set to "always keep on this device" clicked the "download all files" button in the "Files On-Demand"…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T17:09:34.9833333+00:00
Coy 0 Reputation points
edited the question 2026-04-07T21:04:47.11+00:00
Coy 0 Reputation points
2 answers

need immediate onedrive and windows sign in support and Microsoft phone number

need immediate onedrive and windows sign in support and phone number. My pc has been shut down for 4 days behind ondrive tech support remoting into my pc. Tehy won't call me or contact me. Tech support sight I have contacted them too many times and need…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T19:33:25.3433333+00:00
Mr kving 0 Reputation points
answered 2026-04-07T20:09:09.4433333+00:00
Igor Leyko 110.5K Reputation points Independent Advisor
8 answers

OneDrive says I'm not connected to the internet - but I am!

My One Drive doesn't want to sign in on my pc. It gives an error message that I am not connected to the internet. I am connected and have other internet functions running - and can sign on to OneDrive through my browser. I tried to quit one drive and…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-16T12:30:16.27+00:00
John Roddan 60 Reputation points
answered 2026-04-07T17:26:13.2733333+00:00
Mike 25 Reputation points
1 answer

pink message "Space required on your C: drive: 5.0 GB" ?

I am trying to Back up folders from my PC to OneDrive. When I toggle/select the folders in Settings, the pink box with red X comes up saying" Space required on your C; drive 5.0GB" with a blue link saying "Get more storage". But…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T16:18:07.04+00:00
Beth & Joe Slevcove 0 Reputation points
answered 2026-04-07T16:18:16.7833333+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

Need help removing inexistant documents shown in OneDrive Home

OneDrive Home shows old documents that do not exists (they're no where to be seen in My Files). See screenshot of inexistant file (the OneNote notebooks) without any option to remove them.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-06T16:33:27.9933333+00:00
Xavier Le Héricy 0 Reputation points
edited an answer 2026-04-07T15:38:31.89+00:00
Xavier Le Héricy 0 Reputation points
3 answers

HOW TO DEFEND ONE DRIVE FROM SPAM ATTACK FROM UNKNOWN FILES SHARED FROM UNKNOWN PEOPLE

I am not able to delete or hide or report files with check mark

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-17T18:40:57.88+00:00
PAWAN GUPTA 60 Reputation points
edited an answer 2026-04-07T14:52:03.5566667+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
2 answers

Deleted files keep coming back

Hello, I am having a problem with Microsoft storage. I got a message from Microsoft stating my storage is almost full. I have a contract with the Geek Squad. I called them and told them my deletes keep coming back and says storage is full. They cleaned…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-14T17:13:26.58+00:00
Lorraine Woodcock 0 Reputation points
answered 2026-04-07T14:30:06.72+00:00
IGYQ 18,275 Reputation points Independent Advisor
1 answer

DATA LOST IN FOLDERS

I AM USING ONE DRIVE FOR THE LAST 5 YEARS. DATA IS STORED IN MULTIPLE FOLDERS. BUT NOW MOST OF THE FOLDERS ARE SHOWING EMPTY OR ZERO DATA. PLEASE HELP HOW TO RETRIEVE THE DATA

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T12:06:20.58+00:00
parimi venkata atreyudu 0 Reputation points
answered 2026-04-07T13:06:51.84+00:00
Ace Jerraldven C. Enoc 220 Reputation points
4 answers

Export OneDrive files to another drive

I need to export files from my one drive to my Google Drive. How can I do this? I am a teacher and I just want to purchase Office rather than subscribe to Microsoft 365.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-09T19:03:45.01+00:00
Mary Marchand 0 Reputation points
answered 2026-04-07T11:07:46.7366667+00:00
John Smith 0 Reputation points
1 answer

app onedrive does not connect to internet and i cannot backup to cloud

i have onedrive on windows 10 and the app stays stuck with internet connection problem. Problem started with it stuck to sign in state and it won't sign in. I closed and started app and same problem. Then I reinstalled and it says there is no internet…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T10:49:15.1+00:00
mr anand tryambakrao akhare 0 Reputation points
answered 2026-04-07T10:49:30.83+00:00
Q&A Assist
2 answers

One Drive intermittent back-up

How do I set One Drive to back up folders from my pc if I do not want to back up automatically to One Drive only?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T08:55:08.14+00:00
René Clark 0 Reputation points
answered 2026-04-07T09:31:44.1566667+00:00
DaveM121 861.4K Reputation points Independent Advisor
1 answer

No option via one drive to print all photos in a folder

I feel like tearing my hair out at work right now. I've just realised from other user questions that it is not possible to highlight a whole folder of images and print them all. Ctrl+P does nothing and right clicking does not print up a print option in…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T09:29:10.74+00:00
nicola duncan 0 Reputation points
answered 2026-04-07T09:29:23.68+00:00
Q&A Assist
1 answer

Is there a difference between OneDrive and OneDrive-Personal? I have both in File Explorer. They mostly contain the same files but there are some differences. How can I either "meld" these two or just delete one?

On my Surface laptop I have a Onedrive-personel file and a Onedrive subfile. Some files are the same but there are differences and I don't know which file is being synchronised with my laptop

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T08:18:38.0766667+00:00
Abbad Toma 0 Reputation points
answered 2026-04-07T08:56:56.5033333+00:00
Sumit D - IA 163.7K Reputation points Independent Advisor
2 answers

OneDrive saying no internet connection

OneDrive stopped syncing and when it attempts to sign in says error due to no internet connection. However connection is fine, working as normal, nothing has changed. I have shut down my computer, restarted, tried hotspot internet instead, uninstalled…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-05T03:51:05.1933333+00:00
Peita Haycock 5 Reputation points
commented 2026-04-07T08:34:52.2133333+00:00
Andreas Utiger 0 Reputation points
1 answer

I have purchased an upgrade to my one drive which has not downloaded

I purchased an upgrade to my one drive 2 days ago and it is showing on my microsoft account as active but has not upgraded my one drive. Give Microsoft can instantly tell me when my one drive is full I cant see why it can not instantly upgrade my quota…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T06:55:33.27+00:00
Doug Anderson 0 Reputation points
commented 2026-04-07T08:03:36.5566667+00:00
John Jefferson Doyon 64,930 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Why am I getting notifications saying 'I'm offline' when I'm not?

My OneDrive has stopped syncing- when I click into OneDrive to fix the error, I get a message saying that I am not online, however I am online, and have other online applications working just fine.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T03:03:39.08+00:00
James Wilson 0 Reputation points
accepted 2026-04-07T06:46:06.7333333+00:00
James Wilson 0 Reputation points
1 answer

How to remove files from local computer but not one drive

My files are still showing up on both my local computer and one drive, filling up all the space on my local disk. I have already enabled the "free up space" option. I have tried clicking "free up space" on the app settings and in my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T01:13:02.8633333+00:00
NC 0 Reputation points
edited a comment 2026-04-07T03:52:54.2833333+00:00
Craig Long 17,735 Reputation points
2 answers

STOPPING FRAUDSTERS and SPAMMERS sharing into my ONEDEIVE

I started a query on https://support.microsoft.com/en-us/home/ I go this: (Screens hot below) BUT - clicking on any of these links takes me to a page that starts over. I CAN'T GET TO where-ever these write-ups would be found!! SO…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-06T07:54:33.9566667+00:00
Jeffry P Belnap 0 Reputation points
edited the question 2026-04-07T03:10:16.18+00:00
Xavier-D 6,305 Reputation points Microsoft External Staff Moderator
2 answers

I am signed in to Onedrive but after changing computers I am unable to see my stored content

Unable to access data in Onedrive while signed in under the same account name

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T01:46:11.94+00:00
ardyce kehiayan 0 Reputation points
answered 2026-04-07T02:36:24.24+00:00
nobuko c 121.5K Reputation points Independent Advisor