Once you're connected to your devices and apps using Windows App, it's important to know how to use its features and configure settings. This article shows you how to add, remove, and manage user accounts in Windows App.
Select a tab for the platform you're using.
Here are the user account settings you can configure in Windows App for Windows. You don't need to sign in to Windows App to add a remote PC.
Add a work or school account
To add a work or school account:
Open Windows App.
Select your account profile picture in the top-right corner, then select Sign in with another account.
Sign in with your work or school account. Signing in to Windows App requires a Microsoft work or school account provided by your administrator. Personal Microsoft accounts (MSA) can't be used to sign-in to Windows App.
Repeat these steps to add other user accounts.
Add an external identity
Before adding an external identity, make sure you meet the pre-requisites described for External identity.
To add an external identity:
Open Windows App.
Select your account profile picture in the top-right corner, then select Sign in with another account.
Prior to entering the username, select Sign-in options.
Select Sign in to an organization.
Enter the domain name of the Microsoft Entra ID tenant that has invited you to access resources.
Sign in with your credentials for the account.
Switch between user accounts
To switch between user accounts:
Open Windows App.
Select your account profile picture in the top-right corner, then select the account you want to switch to. The devices and apps for that account are shown.
Remove a user account
To remove a user account:
Open Windows App.
Select your account profile picture in the top-right corner, then select Sign out.
Here are the user account settings you can configure in Windows App for macOS.
You can sign in to Windows App with multiple user accounts to access your devices and apps from multiple organizations and easily switch between them. You don't need to sign in to Windows App to add a remote PC.
Add a work or school account
To add a work or school account:
Open Windows App.
Select the plus (+) icon in the top-right corner, then select Add Work or School account.
Sign in with your work or school account. Signing in to Windows App requires a Microsoft work or school account provided by your administrator. Personal Microsoft accounts (MSA) can't be used to sign-in to Windows App.
Repeat these steps to add other user accounts.
Add an external identity
Before adding an external identity, make sure you meet the pre-requisites described for External identity. There are two options to add an external identity.
If your external identity account is a work or school account, you can use the add work or school account flow:
Open Windows App.
Follow the steps to Add a work or school account.
Then, follow the steps to Switch user accounts by selecting the work or school account you signed into. If tenant discovery succeeded, you will see a list of other tenants your account has been added as an external identity.
Select the appropriate tenant your account has been added as an external identity and complete any additional conditional access challenges if prompted.
Note
If you select the account and don't see your desired tenant listed, proceed with the following section to add an external identity through workspace URL. Tenant discovery may be blocked if your organization enforces strict Entra Conditional access policies.
For all account types, you can add an external identity through the add workspace flow:
Open Windows App.
Select the plus (+) icon in the top-right corner, then select Add Workspace.
Construct the following URL, replacing the <domainName> with the domain name of the Microsoft Entra ID tenant that has invited you. Enter the URL into the dialog box, then select Add:
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery?aadtenant=<domainName>
Sign in with your credentials for the account.
Switch between user accounts
To switch between user accounts:
Open Windows App.
Select your account profile picture in the bottom-left corner, then select the account you want to switch to. The devices and apps for that account are shown.
Remove a user account
To remove a user account:
Open Windows App.
Select your account profile picture in the top-right corner, then select the account you want to remove to.
Again, select your account profile picture in the top-right corner, then select Sign out.
Manage credentials for devices and apps
You can save credentials to use when connecting to devices and apps from Azure Virtual Desktop, Remote Desktop Services, or a remote PC without being prompted each time. You can also remove credentials you no longer want to use. You need to save credentials if your administrator hasn't enabled single-sign on (SSO).
Save credentials
To save credentials to connect devices and apps:
Open Windows App, select Devices, then find the device or app you want to save credentials for.
For Azure Virtual Desktop and Remote Desktop Services, Select the ellipses (...) on the card of the device, then select Workspace.
For a remote PC, Select the ellipses (...) on the card of the device, then select Edit.
For Saved credential, select Add Saved Credential from the drop-down list.
Enter values for Username, Password, and optionally Friendly name, then select Add. The saved credential is automatically selected. If you want to use a different saved credential, select it from the drop-down list.
Select Save. When you connect to the device or app, you're not prompted for credentials and your saved credential is used.
Remove credentials
To remove credentials you no longer want to use:
Open Windows App.
From the macOS menu bar, select Windows App, then select Settings.
Select the User Accounts tab, then select the account you want to remove.
Select the minus (-) icon, then confirm you want to delete credential. You can also add a saved credential from here.
Here are the user account settings you can configure in Windows App for iOS/iPadOS.
You can sign in to Windows App with multiple user accounts to access your devices and apps from multiple organizations and easily switch between them. You don't need to sign in to Windows App to add a remote PC.
Add a work or school account
To add a work or school account:
Open Windows App.
Select the plus (+) icon to add a new account.
Sign in with your work or school account. Signing in to Windows App requires a Microsoft work or school account provided by your administrator. Personal Microsoft accounts (MSA) can't be used to sign-in to Windows App.
Repeat these steps to add other user accounts.
Switch between user accounts
To switch between user accounts:
Open Windows App.
Select your account profile picture in the top-left corner, then select your account. The devices and apps for that account are shown.
Remove a user account
To remove a user account:
Open Windows App.
Select your account profile picture in the top-left corner to open the Settings pane, then select your account to show a list of all accounts.
Swipe left on the account you want to remove, then tap Delete. Alternatively, tap the user account, then tap Delete.
Confirm you want to delete the account by tapping Delete.
Manage credentials for devices and apps
You can save credentials to use when connecting to devices and apps from Azure Virtual Desktop, Remote Desktop Services, or a remote PC without being prompted each time. You can also remove credentials you no longer want to use. You need to save credentials if your administrator hasn't enabled single sign-on (SSO).
Save credentials
To save credentials to connect devices and apps:
Open Windows App, tap the Devices tab, then find the device or app you want to save credentials for.
For Azure Virtual Desktop and Remote Desktop Services:
- For devices, tap the Devices tab. Tap and hold the name of the device, then tap Select Credentials.
- For apps, tap the Apps tab. Tap and hold the name of the workspace to which the app belongs, then tap Edit.
For a remote PC, tap and hold the device, then tap Edit.
Tap Credentials, then tap Add Credentials.
Enter values for Username, Password, and optionally Friendly name, then tap Save.
Tap the back arrow (<), where the saved credential is automatically selected. Tap Save. When you connect to the device or app, you're not prompted for credentials and your saved credential is used.
Remove credentials
To remove credentials you no longer want to use:
Open Windows App.
Tap the cog icon for Settings or tap your user account picture to open the settings pane.
Tap Credentials to show all your saved credentials
Swipe left on the account you want to remove, then tap Delete. Alternatively, tap the user account, then tap Delete.
Here are the user account settings you can configure in Windows App for Android/Chrome OS.
You can sign in to Windows App with multiple user accounts to access your devices and apps from multiple organizations and easily switch between them. You don't need to sign in to Windows App to add a remote PC.
Add a work or school account
Add Windows 365 or Azure Virtual Desktop resources assigned to your account.
To add a work or school account:
Open Windows App.
Tap the plus (+) icon and select Add account.
Sign in with your work or school account. Signing in to Windows App requires a Microsoft work or school account provided by your administrator. Personal Microsoft accounts (MSA) can't be used to sign-in to Windows App.
Repeat these steps to add other user accounts.
Add an external identity
Before adding an external identity, make sure you meet the pre-requisites described for External identity.
Note
You can only sign in as an external identity that is a work or school account or a compatible Microsoft account (MSA). To sign in with a compatible Microsoft account (MSA), you must also install the Microsoft Authenticator app on your device and sign-in following the steps below. If it's compatible, the account will be added to your Authenticator app as a 'Connected account'.
To add an external identity:
Open Windows App.
Tap the plus (+) icon, Workspace, and OK.
Construct the following URL, replacing the <domainName> with the domain name of the Microsoft Entra ID tenant that has invited you. Enter the URL into the dialog box, then select Add:
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery?aadtenant=<domainName>
Sign in with your credentials for the account.
Add a workspace
To add a workspace:
Open Windows App.
Tap the plus (+) icon and select Add workspace.
Enter the URL or email address provided by your administrator. The corresponding workspace URL will appear automatically.
Tap NEXT.
Sign in with your credentials.
Repeat these steps to add other workspaces.
Add a PC connection
To add a Remote Desktop connection:
Open Windows App.
Tap the plus (+) icon and select PC connection.
Enter the name of the remote PC into PC NAME. This name can be a Windows computer name, an Internet domain name, or an IP address. You can also append port information to the PC name (for example, MyDesktop:3389 or 10.0.0.1:3389). This field is the only required field.
Select the USER ACCOUNT you use to access the Remote PC.
Select Ask when required for the client to ask for your credentials every time you connect to the remote PC.
Select Add user account to save an account that you use frequently so you don't have to enter credentials every time you sign in.
You can also choose to set the following optional parameters:
In FRIENDLY NAME, you can enter an easy-to-remember name for the PC you're connecting to. If you don't specify a friendly name, the PC name is displayed instead.
Admin mode lets you connect to an admin session on the remote PC.
Swap mouse buttons switches the commands sent by right and left mouse gestures. Ideal for left-handed users.
The Gateway is the Remote Desktop gateway you'll use to connect to a computer from an external network. Contact your system administrator for more information.
Sound selects the device your remote session uses for audio. You can choose to play sound on your local device, the remote device, or not at all.
Microphone/Camera/Storage/Clipboard/Location is the permission you want to grantee for the connection.
Customize display resolution sets the resolution for the remote session. When turned off, the resolution specified in global settings is used.
When you're done, tap Save.
Switch between user accounts
To switch between user accounts:
Open Windows App.
Tap the user profile icon to open the settings pane, then select your account name. A list of accounts you're signed in with is shown.
Tap the account you want to switch to. The devices and apps for that account are shown.
Remove a user account
To remove a user account:
Open Windows App.
Tap the user profile icon to open the settings pane, then select your account name. A list of accounts you're signed in with is shown.
Tap Sign out. There is no confirmation.
Manage credentials for devices and apps
You can save credentials to use when connecting to a remote PC without being prompted each time. You can also remove credentials you no longer want to use. You need to save credentials if your administrator hasn't enabled single-sign on (SSO).
Save credentials
To save and manage credentials to connect a remote PC:
Open Windows App.
Tap the user profile icon to open the settings pane, then tap Account.
Tap the plus (+) icon to add a new account.
Enter values for Username and Password, then tap Save.
Tap the back arrow (<), tap the Devices tab, then find the remote PC you want to save credentials for.
Tap and hold the remote PC, then tap Edit.
Tap the drop-down list for User account, then tap the user account you previously saved. Alternatively you can tap Add user account to save a new account.
Tap Save. When you connect to the remote PC, you're not prompted for credentials and your saved credential is used.
Remove credentials
To remove credentials you no longer want to use:
Open Windows App.
Tap the user profile icon to open the settings pane, then tap Account to show all your saved credentials.
Tap and hold the saved credential you want to remove, then select the trash can icon. Confirm you want to delete the saved credential by tapping Delete.
Here are the user account settings you can configure in Windows App in a web browser.
Add a work or school account
To add a work or school account:
Sign in to Windows App using your web browser.
Select your account profile picture in the top-right corner, then select Sign in with a different account.
Sign in with your work or school account. Signing in to Windows App requires a Microsoft work or school account provided by your administrator. Personal Microsoft accounts (MSA) can't be used to sign-in to Windows App.
Repeat these steps to add other user accounts.
Add an external identity
There are different ways to add an external identity, depending on the account type.
If your account is a work or school account:
Follow the steps above to add a work or school account
Select your account profile picture in the top-right corner, then select the three dots (...) next to My Microsoft 365 profile.
Select Switch organization.
Under Other organizations you belong to, find and select the organization who has assigned you resources.
If your account isn't a work or school account:
Open a supported browser.
Construct the following URL, replacing the <domainName> with the domain name of the Microsoft Entra ID tenant that has invited you. Then launch the URL to open the Windows App to access resources provided by the inviting tenant:
https://windows.cloud.microsoft?tenant=<domainName>
Sign in with your account credentials.
Switch between user accounts
To switch between user accounts:
Open Windows App.
Select your account profile picture in the top-right corner, then select the account you want to switch to. The devices and apps for that account are shown.
Remove a user account
To remove a user account:
Open Windows App.
Select your account profile picture in the top-right corner, then select Sign out.