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This article discusses the missing Date Window Start and Date Window End fields in Microsoft Dynamics 365 Field Service.
Symptoms
The Date Window Start and Date Window End fields are missing in Dynamics 365 Field Service.
More information
Starting with the 2021 Wave 2 update, Microsoft removed the Date Window Start and Date Window End fields from several forms to simplify the experience. Use the Time From Promised and Time To Promised fields to define the date window in which a job should be performed.
To revert this change, see the Pre/Post Booking Flexibility Date Field Population setting in the Agreements section of Field Service settings.