Microsoft 365 Copilot Chat usage report - Microsoft 365 admin center

The Microsoft 365 Copilot Chat usage report provides insights into active usage of Microsoft 365 Copilot Chat. The report includes total active users, average daily active users, total prompts submitted, and average prompts submitted per user. You can view usage insights as totals and trends for the past 7, 30, 90, or 180-day periods. The report also shows the last activity date, prompts submitted, and active days per user, anonymized by default. To view all reports, see Microsoft 365 Reports in the admin center overview.

For general information about Microsoft 365 Usage reports and to see a list of all available reports, see Microsoft 365 admin center usage reports overview.

View the Microsoft 365 Copilot Chat usage report

For information about the roles needed to view usage reports, see Microsoft 365 admin center usage reports overview.

1. Go to the Microsoft 365 admin center.
2. In the navigation menu, select Reports. If you don't see Reports, select Show all, and then select Reports.
3. Select Usage.
4. On the Usage page, under Reports, select Microsoft 365 Copilot, and then select Copilot Chat.

Interpret the Microsoft 365 Copilot Chat usage report

Use this report to see the usage of Microsoft 365 Copilot Chat in your organization. At the top, filter by different periods. You can view the Microsoft 365 Copilot Chat report over the last 7, 30, 90, or 180 days.

You can view aggregated numbers for Microsoft 365 Copilot Chat active users, average daily active users, total prompts submitted, and average prompts submitted per user:

• Active users shows the total number of users who submitted at least one prompt to Microsoft 365 Copilot Chat during the selected period.
• Average daily active users indicates the average number of people using Microsoft 365 Copilot Chat per day over the selected period.
• Total prompts submitted refers to the overall number of prompts users sent to Microsoft 365 Copilot Chat during the selected period.
• Average prompts submitted per user represents the mean number of prompts each active user sent to Microsoft 365 Copilot Chat during the selected period.

In Recommendations, the recommended action card highlights where admins can update settings to pin Copilot to make it easier for users in the organization to find and use Copilot in apps like Teams and Outlook.

You see the following summary charts in this report as default view:

• Summary view shows you the total usage of Microsoft 365 Copilot Chat of the time frame.
• Trend view shows you the daily time trend of Microsoft 365 Copilot Chat of the time frame.

You can switch between Summary view and Trend view. When switching to Trend view, you can select one or multiple entry points in the dropdown list to see daily usage or compare among entry points.

The following table shows app details for active Microsoft 365 Copilot Chat users:

You can export the report data into an Excel .csv file by selecting the ellipses and then Export in the top-right corner.

You can view a table that shows each active user who accessed Microsoft 365 Copilot Chat over the past 180 days.

To export the report data into an Excel .csv file, select Export. This action exports the Microsoft 365 Copilot Chat usage data of all users and enables you to do simple sorting, filtering, and searching for further analysis.

User last activity table

By default, user-specific information like username and display name is hidden in usage reports. To learn how to display this information in usage reports, see Show user, group, or site details in usage reports.

FAQ

Does this report include only the Copilot Chat usage for users without a Microsoft 365 Copilot license in the organization?

Yes. To view Copilot Chat usage for Microsoft 365 Copilot licensed users in the organization, see the Microsoft 365 Copilot usage report in the Microsoft 365 admin center.