Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Even if there are no active issues shown in the Service Health portal, you can now report a service-level or resource-level impact. This tool allows you to notify Microsoft about an impact even when it isn't identified as part of a broader outage.
When you submit an impact, if an outage is identified you see it on the Azure Service Health portal. For more information, see Azure Impact Reporting.
Access permission
You don’t need to be a subscription owner or an administrator to report service-level impacts.
To generate resource-level impact reports, ensure the following prerequisites are met:
- Register the Microsoft.Impact resource provider in your Azure subscription.
- Role assignment: If you're not a subscription administrator, the Impact Reporter role must be assigned to you on the subscription where the resource is located.
To report a single impact, you must have the correct permission.
Note
This option to report an impact isn't available on the Billing panel.
How to report a resource-level impact
To report an impact, follow these steps.
- Select Report an impact.
- Select Single resource.
Choose this option if the problem seems to be isolated to one resource
Note
The Impact start time and Impact end time fields use your local timezone, not UTC.
- Fill out the required fields.
- Subscription
- Impacted resource
- What is the business impact?
- Impact start date and time.
Note
For resource-level impacts the start time must be within the last 10 days.
- Select Submit.
When your impact is reported, you should see this message.
If an outage is found, you see it on the portal.
If you get this error, it means you don’t have permission.
How to report service impacts
The steps to report service impacts are the same as reporting a single resource impact. The difference is that you don’t need the same permission.
- Select Multiple resources / entire service.
Choose this option if several resources or your overall app experience is affected and you believe Azure could be the cause.
- Fill out the required fields.
- Select Submit.
When your issue is reported, you should see this message.
What to expect after you submit an impact
We review your report, and if an outage is confirmed, it appears on the Service Issues page in Azure Service Health.
For more information about reporting, see Azure Impact reporting.