Surface Surface Duo Mobile connectivity

8 answers

Surface Duo 2 on Tmobile can't make phone calls "server error"

My original Duo 1 worked great on tmobile. My new Duo 2 gets a "server error, please try again' whenever I try to make a phone call while connected to LTE or 5G. If I bump the preferred service down to 3G then phone calls work fine. Is anyone else…

asked

Anonymous

3 answers

Unlock code not provided by at&t

I have tried many times now to unlock my surface duo in the att/unlockmydevice and everytime it keeps telling me the information is incorrect. I have also called their customer support service and they couldn't get my unlock code. How can I get my code…

asked

Anonymous

1 answer

Surface Duo eSIM - multiple eSIM profiles?

Is it possible to have multiple eSIM profiles on Surface Duo? I would like to have two service providers installed, both on eSIM, will this work?

asked

Anonymous

2 answers

Duo2 cannot activate AT&T Visual Voicemail

I have been working with AT&T support in an effort to activate the Surface Duo2's Telephone Visual Voicemail feature. After migrating from Duo to Duo2, AT&T Visual Voicemail software continued working for about three weeks, then suddenly…

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Anonymous

10 answers

4G LTE on Surface Pro 3

I understand that Microsoft for some really strange reason is not putting 4G LTE in the Surface Pro 3 but are there any compatible air cards like the Verizon USB style that can provide the 4G? It also needs to be Windows 8 or 8.1 for required software…

asked

Anonymous

2 answers

Surface Duo 2 esim on Verizon

I am the proud owner of a new Surface Duo 2 and would like to use the esim for my personal Verizon phone number and leave the physical sim card slot open for when I travel abroad for work/vacation. I like the strategy of using esim for my main personal…

asked

Anonymous

3 answers

Activate Surface 3 on Verizon Wireless?

I bought a Surface 3 4G/LTE with Windows 10 in early February. I am trying to connect it, without success, to the Vz Wireless mobile 4G/LTE network using a Verizon-supplied Nano SIM card. I have tried many things that I can describe if people have…

asked

Anonymous

1 answer

My duo 2 does not recognize. the sim card regardless of carrier .

My duo 2 does not recognize. the sim card regardless of carrier.

asked

Anonymous

1 answer

Can I use this Surface Duo in Malaysia?

I am buying the Surface Duo for my friend who lives in Malaysia. Can this phone be used in Malaysia? What is the necessary step to set it up? Deceno

asked

Anonymous

4 answers

I just got a Microsoft Surface Duo from Woot and it is AT&T locked, can you guys provide me the unlock code for my Surface Duo?

asked

Anonymous

3 answers

Wireless Android Auto, Surface Duo 2, Car Connection Issues

I have a new BMW that has Android Auto wireless only and the Duo 2 just will not connect. It connects to Bluetooth so calls etc. are fine but I can't connect to Android Auto at all. I thought it was a car issue initially but I've tried a Samsung phone…

asked

Anonymous

2 answers

Directv app

Is there an app that I can get for Directv to work on my Surface 4?

asked

Anonymous

101 answers

Duo 2 Android 12L breaks calling

Since the Android 12L update, I have not been able to make or receive calls. Incoming goes straight to voicemail and outgoing immediately ends calls. Carrier is T-Mobile. I suspect the issue is the same at what happened with the AUS phones as listed here…

asked

Anonymous

5 answers

How do you setup eSIM in Microsoft Surface Duo (the first Duo)?

Trying to setup eSIM on my Microsoft Surface Duo (not Duo 2). Microsoft web site says, "If you don't have a SIM card inserted, tap Mobile network.". This "Mobile Network" is NOT THERE (not an option) under ""Network &…

asked

Anonymous

4 answers

Call (phone app) is not working, not able to open it

I am struggling to make or receive calls using the phone app as it's not functioning. When I open the phone application it stops in few seconds. Can anyone help @microsoft surface duo, when someone calls me I can just hear the ring tone, can't see or…

asked

Anonymous

9 answers

Surface Duo 2 and at&t 5G Wireless Whitelist

Would there be any information on when at&t will whitelist the Surface Due 2 to enable 5G wireless? Thanks Tom

asked

Anonymous

6 answers

Surface Duo 2 - Server Error when trying to make calls

My surface duo 2 (TMobile) will not make or receive calls when connected to 5G or LTE, but calls do work on 3G. However, I am able to connect to the internet and send / receive text messages on 5G and LTE. When trying to make a call on 5G or LTE, I get…

asked

Anonymous

10 answers

Surface Duo DUal SIm question

Hi, I own a Surface Duo and was wondering about its Dual Sim capacity. In my case I need to manually switch (via settings) between the SIM's (one eSim, the other being a physical Sim in the tray). The Sim not selected is not active at all. So calls to…

asked

Anonymous

47 answers

Surface 3 4G LTE: "critical" events logged for IA7260 Firmware Update

I have a new Surface 3 4G LTE with Windows 10 pre-installed (purchased 28/10/15 from UK Microsoft Store). It appears to be working smoothly, including the mobile broadband, but from day one Event Viewer has been showing a dozen or so…

asked

Anonymous

2 answers

Why does the Phone app get a (2) badge when I miss a call?

Every time I miss a call, my Phone app gets a (2) badge. If I open the Phone app, see who I missed the call from, and then close the app, the badge reduces to (1). If I do the exact same thing - open the app, look at the call list, and close the app - …

asked

Anonymous

Surface | Surface Duo | Mobile connectivity

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58 questions with Surface | Surface Duo | Mobile connectivity tags

Surface Duo 2 on Tmobile can't make phone calls "server error"

Unlock code not provided by at&t

Surface Duo eSIM - multiple eSIM profiles?

Duo2 cannot activate AT&T Visual Voicemail

4G LTE on Surface Pro 3

Surface Duo 2 esim on Verizon

Activate Surface 3 on Verizon Wireless?

My duo 2 does not recognize. the sim card regardless of carrier .

Can I use this Surface Duo in Malaysia?

I just got a Microsoft Surface Duo from Woot and it is AT&T locked, can you guys provide me the unlock code for my Surface Duo?

Wireless Android Auto, Surface Duo 2, Car Connection Issues

Directv app

Duo 2 Android 12L breaks calling

How do you setup eSIM in Microsoft Surface Duo (the first Duo)?

Call (phone app) is not working, not able to open it

Surface Duo 2 and at&t 5G Wireless Whitelist

Surface Duo 2 - Server Error when trying to make calls

Surface Duo DUal SIm question

Surface 3 4G LTE: "critical" events logged for IA7260 Firmware Update

Why does the Phone app get a (2) badge when I miss a call?