569 questions with Azure Information Protection tags

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2 answers

Edge sync not working for my work account – CSP says RMS requires extra licensing, but Microsoft docs say Business Basic should work

Hello, I am the administrator of my own Microsoft 365 tenant and I am trying to get Microsoft Edge sync working for my work account. Originally I only had Exchange Online Plan 1, and because Edge sync did not work, I upgraded to Microsoft 365 Business…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2026-03-18T11:19:38.84+00:00
Gabriel Lozano-Moran 0 Reputation points
commented 2026-03-25T17:17:17.1066667+00:00
Smaran Thoomu 34,795 Reputation points Microsoft External Staff Moderator
3 answers

Is there a way to block "Microsoft Azure PowerShell" for all users?

Greetings, I'm afraid that this one can't be blocked by design, but I will ask anyway. Is there a way to block login attempt from Microsoft Azure PowerShell? We are constantly probed from all around the world, and I can't see to figure out how to block…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Intune | Security
Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Other
asked 2024-03-14T20:59:31.23+00:00
Andy Goldberg 0 Reputation points
answered 2026-03-23T11:09:59.02+00:00
PauloNogueira-0197 40 Reputation points
1 answer

Does the RMS Connector support Exchange Server SE?

Hi all, From the following link, the Microsoft RMS Connector supports Exchange Server 2013, 2016 and 2019: https://learn.microsoft.com/en-us/azure/information-protection/deploy-rms-connector Exchange Server SE is not in the list. Question: is Exchange…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2026-01-30T17:06:20.28+00:00
Alessio Banich 0 Reputation points
edited the question 2026-01-30T18:28:33.9966667+00:00
Mike Bowen 2,056 Reputation points Microsoft Employee Moderator
2 answers

Your TenantId: 'xxxxx is not found in Azure RMS. Please check your RMS license.

Your TenantId: 'xxxx' is not found in Azure RMS. Please check your RMS license. Tengo Licencias e5 en trial y compradas , y tampoco he podido activa a través de powershell

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2026-01-23T20:51:38.82+00:00
Josefina Army 5 Reputation points
commented 2026-01-23T21:25:43.4766667+00:00
Josefina Army 5 Reputation points
2 answers

How do I add/remove administrator? How do I update payment information?

Good morning! I need to speak to someone about our business account. We received to invoices for Azure Information Protection Premium & Online Services that have outstanding balances that need to be paid. We need to update the credit card information…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2026-01-07T16:38:23.9466667+00:00
Sandra Burton 0 Reputation points
commented 2026-01-09T01:15:29.6366667+00:00
Siva shunmugam Nadessin 7,735 Reputation points Microsoft External Staff Moderator
1 answer

Email encryption unavailable in "New Outlook" and Outlook web app. Works on classic Outlook client

Hello- I set up and have been using email encryption via Azure Information Protection for over a year. It works just fine in the classic Outlook desktop client. However, it is nowhere to be found in the "new" Outlook or the Outlook Web…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Purview
asked 2025-02-17T04:16:01.54+00:00
Bryce I 121 Reputation points
commented 2026-01-05T22:02:45.58+00:00
Mark Albert 0 Reputation points
4 answers

How to obtain IdP metadata URL in MS Azure AD when we do not have a Owner?

Hi we have experienced an issue with migrating the SSO configuration as it is using MS Azure AD and we need the IdP metadata URL to complete the configuration. However when I was trying to access this information, it suggested that I do not have access,…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-11-25T00:17:28.2166667+00:00
Fei Gao 0 Reputation points
commented 2025-11-27T20:18:32.5166667+00:00
Shubham Sharma 12,200 Reputation points Microsoft External Staff Moderator
1 answer

IP addresses upgrade

I have received a email saying that IP addresses was retired and i need to upgrade it. But for that, i need to disable it first. How can i upgrade it as the message says without losing the IP?

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-11-13T12:39:21.6633333+00:00
Jose Galvez 0 Reputation points
answered 2025-11-13T18:36:41.4566667+00:00
Venkatesan S 6,350 Reputation points Microsoft External Staff Moderator
1 answer

AZ-800: Administering Windows Server Hybrid Core Infrastructure

I am not able to find the certification and badge for AZ-800: Administering Windows Server Hybrid Core Infrastructure. I have passed the exam since two weeks it is reflected on the system but there is no option to download it; and there is no proper…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-11-12T02:03:50.0433333+00:00
Abdullatif Alshajajir 0 Reputation points
answered 2025-11-12T03:49:53.3433333+00:00
TP 155.2K Reputation points Volunteer Moderator
2 answers

Issues with purview scan for VM hosted posgresql

Purview scan using SHIR to on prem RHL hosted postgresql fails with the error The version of the linked service not supported I tried replicating by deploying postgres on windows and new version of RHL linux with newer postgres and shows same result.…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-09-11T17:45:47.7733333+00:00
prasantc 996 Reputation points
answered 2025-10-30T10:58:24.1033333+00:00
Matthias Coene 5 Reputation points
2 answers

Pictures are encrypted (.PFILE) and I can't open them

Hello, I don't know If I'm at the right place, but all my pictures are encrypted and I can't open them. I don't know, how this happened, but every picture now has the file format ".PFILE". I already tried to open them with "RMS…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2021-04-19T12:13:15.937+00:00
Christoph 1 Reputation point
answered 2025-10-18T16:17:51.1266667+00:00
Kay zapay 0 Reputation points
4 answers One of the answers was accepted by the question author.

Problem activating the protection service from Azure - failing to connect to AIP Service

Hi Support Team, I have just registered for a 30 day trial license for MS 365 Business Premium which has the Azur Information Protection - Plan 1 (Integration with Microsoft Purview Message Encryption) When trying to create the first transport rule,…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2024-01-20T22:09:05.6066667+00:00
Anonymous
answered 2025-10-02T20:49:17.7333333+00:00
Ryan Brackenrig 0 Reputation points
1 answer One of the answers was accepted by the question author.

External user can't open document protect by label "any authenticated users can view"

We are developing app protecting PDF files using MIP SDK and MSAL library. Now we have a problem with the external users. Tenant 'A' has a label assign view permission to 'any authenticated users', and used this label to protect PDF document and shared…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-09-23T07:51:45.02+00:00
chen jim 20 Reputation points
accepted 2025-09-30T09:04:51.02+00:00
chen jim 20 Reputation points
2 answers One of the answers was accepted by the question author.

what if we dont want AIP Protection (in the early stages of AIP deployment)?

Hi, If we just wanted to Classify and Label documents - and have no AIP Protection for the first 3-6 months while we roll out AIP...could we disable this option in the AIP client and how? How do we hide the "Protect with custom…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2022-04-28T03:42:53.047+00:00
Shim Kwan 301 Reputation points
commented 2025-09-23T02:23:52.6033333+00:00
K, royal 0 Reputation points
0 answers

No on-prem AIP Scanner data recorded in Activity Explorer

Hi, According to https://learn.microsoft.com/en-us/microsoft-365/compliance/data-classification-activity-explorer-available-events?view=o365-worldwide, Activity Explorer should show data from many sources including: Azure Information Protection…

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2022-06-30T23:44:46.857+00:00
Shim Kwan 301 Reputation points
commented 2025-08-07T18:30:28.3833333+00:00
Thomas Moen 0 Reputation points Microsoft Employee
2 answers One of the answers was accepted by the question author.

Connect-AipService is failing

I need to do Enable-AipService via PowerShell as it is not possible through any of the GUI:s. I get an error on command Connect-AipService before even login prompt comes up. Error: Connect-AipService : The attempt to connect to the Azure Information…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Server | User experience | PowerShell
Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2024-01-12T11:28:24.58+00:00
JoeLAP 30 Reputation points
edited an answer 2025-08-01T06:03:41.9333333+00:00
RNareddy 2,510 Reputation points Microsoft External Staff Moderator
3 answers

Identity Protection-Risky Users error when attempting to dismiss user

Hello, I have a user in my Identity Protection>Risky Users that has been there for several months. This user was deleted a long time ago, and therefore I do not understand why this user is in the Risky user section? When I try to dismiss the user,…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,809 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Entra | Other
Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2024-04-01T21:46:07.18+00:00
DSC 0 Reputation points
edited an answer 2025-07-31T11:20:03.6+00:00
RNareddy 2,510 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft information protection: System.Runtime.InteropServices.COMException (0x800A175C)

Hi All, As AIP is going to be disabled , we have moved from AIP to built-in labeling , we are getting these two exceptions while launching the word from my application. We are using Microsoft.Office.Interop.Word.dll word interop library for interacting…

Microsoft 365 and Office | Development | Other
Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2024-03-29T05:04:07.0733333+00:00
dkarthik363 25 Reputation points
edited an answer 2025-07-31T11:12:28.7266667+00:00
RNareddy 2,510 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

Sensitivity label works in Outlook web app but not desktop app

We are currently using M365 Business Premium licence and hence are using Azure Information Protection Premium Plan 1. We created an 'Internal' sensitivity label on compliance.microsoft.com, with "assign permissions now" configuration granting…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Purview
Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2024-04-30T13:00:43.08+00:00
Vishal Bakshi 76 Reputation points
edited an answer 2025-07-31T04:09:37.0066667+00:00
RNareddy 2,510 Reputation points Microsoft External Staff Moderator
1 answer

Delayed or Missing AIP Audit Logs for Protected Files

Subject: Delayed or Missing AIP Audit Logs for Protected Files Affected System/Service: Azure Information Protection (AIP) Impact: Delays of 20–40 minutes, or complete absence, of audit logs for file access events (e.g., file open, access denied) …

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

569 questions
asked 2025-02-19T09:00:15.3033333+00:00
eylon 0 Reputation points
commented 2025-07-06T10:49:01.24+00:00
eylon 0 Reputation points