15,925 questions with Microsoft 365 and Office | Subscription, account, billing | For business | Other tags

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3 answers

Change my business email domain name

I have just registered a new business email but there was an error in the email. Can you please change this?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T16:36:41.5033333+00:00
VICTORIA ILESANMI 0 Reputation points
commented 2026-04-07T22:03:27.3866667+00:00
Jay Tr 10,750 Reputation points Microsoft External Staff Moderator
2 answers

I have 2 Microsoft accounts one business one personal

using the same email, one being business and one that is personal I need to know it there is a way to migrate from business O365 to personnel O365 Business 365 is no longer paid for, personal O365 is paid for

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T17:13:14.7366667+00:00
Noel Bisges 0 Reputation points
commented 2026-04-07T21:58:39.8966667+00:00
Kristen-L 11,925 Reputation points Microsoft External Staff Moderator
2 answers

I have No Admin permission on my developer account

Hello, I hope that you are doing well! I didn't use my developer account for a months, unfortunately, all my admin rights and permission were deleted, I can't use the account for training on these platforms: Azure, Intune admin center, 365 admin center,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T15:15:29.2466667+00:00
Mouhamed Hmidet 0 Reputation points
commented 2026-04-07T19:57:38.73+00:00
Kai-L 12,150 Reputation points Microsoft External Staff Moderator
3 answers

Authenticator not working

Am going in circles - the phone number does not work for business technical solutions. I can't login to the admin side of my domain and apparently its not recognised. My authenticator doesnt work and the recovery email is an email that I cannot access.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T10:13:18.6733333+00:00
Patricia Gomez 0 Reputation points
answered 2026-04-07T18:58:54.42+00:00
Patricia Gomez 0 Reputation points
1 answer

word press fluent forms not working

I've been struggling with fluent forms with word press. I can't seem to get the contact inquiry to return through my miscrosoft account. I keep getting a forbid type error.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T17:38:06.9733333+00:00
Gina Silveira 0 Reputation points
answered 2026-04-07T18:48:11.5233333+00:00
Hendrix-C 13,665 Reputation points Microsoft External Staff Moderator
3 answers

Repeated pop up window re Authentication

When I open Microsoft Office, a message pops up saying "Authentication required. You will need to authenticate to access this resource. Select 'Continue' to authenticate your account. I click "Continue" and the same message pops up again…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-03T14:26:19.0166667+00:00
Elaine Burr 0 Reputation points
answered 2026-04-07T17:28:02.8166667+00:00
Elaine Burr 0 Reputation points
1 answer

quero fazer o upgade para o plano empresarial

Quero fazer um upgarde para o plano empresarial e eu ja tenho a conta paga no onedrive, quero confirmar o valor do plano empresarial e saber se posso usar o valor pago recente para alterar o plano

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T18:38:47.8233333+00:00
advocacia novo 0 Reputation points
commented 2026-04-07T15:51:03.91+00:00
Killian N 0 Reputation points Independent Advisor
2 answers

Billing and cancellation of Subscription Need a human not an AI Bot.

I have been billed $108 dollars for a subscription I cannot cancel. I don't have any renewing subscriptions across the two accounts I use. And I can't contact a human being. I'm sick of AI bots and chat rooms. Is there a direct email / contact number…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-05T18:44:23.71+00:00
Carlo M 0 Reputation points
edited an answer 2026-04-07T15:36:26.4833333+00:00
Alina Le 820 Reputation points Independent Advisor
2 answers

The domain portion of the userPrincipalName is invalid

Hello, I am trying to set up a new domain for my email and get this error - The domain portion (sample.com) of the userPrincipalName is invalid. I have logged into Entra and verified that this domain is on the verified list. I have not made it to the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T13:55:00.8666667+00:00
Jasmine Trojanowski 0 Reputation points
edited the question 2026-04-07T15:22:05.79+00:00
Daniel-Vo 5,010 Reputation points Microsoft External Staff Moderator
2 answers

Request for MFA Reset/Transfer to New Mobile Device

Hello, I am writing to request assistance with my account authentication. I recently switched to a new mobile phone and am trying to log in. However, the Microsoft Authenticator app continues to send approval notifications to my old device, which I can…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T05:21:21.18+00:00
Jonghyun Kang(강종현) 0 Reputation points
commented 2026-04-07T15:21:40.9766667+00:00
Tamara-Hu 13,300 Reputation points Microsoft External Staff Moderator
2 answers

How to resolve this error message when opening Excel files

For some reason I get pop-ups when opening certain Excel files, I have to close them or hit Escape to minimise them and it raises the same error message each time, any ideas or workarounds? I have no connection to [Moderator note: personal info removed]…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-04T10:33:15.33+00:00
AW 0 Reputation points
edited a comment 2026-04-07T15:19:16.71+00:00
Jess-Q 9,575 Reputation points Microsoft External Staff Moderator
1 answer

Certyfikat rezydencji podatkowej 2026

Dzień dobry, proszę o przesłanie certyfikatu rezydencji podatkowej Microsoft na 2026 rok.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T12:56:13.18+00:00
Monika Doman 0 Reputation points
edited an answer 2026-04-07T14:42:46.7966667+00:00
Rin-L 17,575 Reputation points Microsoft External Staff Moderator
2 answers

Tenant Block Error

I am receiving a tenant block error when logging into Outlook, my team is receiving the same error

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T13:11:37.07+00:00
Laurie Matthews 0 Reputation points
edited an answer 2026-04-07T14:34:57.1133333+00:00
Liora D 13,760 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 Nonprofit: Approved organization cannot access Nonprofit Hub because signed-in account is not recognized as Global Administrator

Our organization, has already been approved for Microsoft nonprofit eligibility. We successfully added and verified our custom domain ehso-af.org in Microsoft 365, and we can access the Microsoft 365 admin center. However, when we try to access the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T10:33:52.9566667+00:00
Education and Humanitarian Service Organization 0 Reputation points
edited the question 2026-04-07T14:25:05+00:00
Liora D 13,760 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to cancel a Microsoft 365 Personal order from work email?

Hello, I have a work email [Moderator note: personal info removed]@eduouka.fi, which is no longer in use and I cannot access it. I want to cancel a Microsoft 365 Personal order that i have made through that email but I cannot access it. Can you…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-02T09:45:12.3+00:00
Maarit Hyvärinen 20 Reputation points
commented 2026-04-07T14:02:28.2033333+00:00
Julie Huynh 735 Reputation points Independent Advisor
1 answer

IMPOSSIBLE D ACCEDER A L ADMIN CENTER

Bonjour Je ne parviens plus à accéder à mon admin center de mon organisation? LEs utilisateurs et licenses n'appraissent plus ?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T08:09:51.83+00:00
Thierry Decock 0 Reputation points
edited an answer 2026-04-07T13:57:20.5433333+00:00
Nam-D 3,395 Reputation points Microsoft External Staff Moderator
1 answer

CA Policy Deleted "Microsoft-managed: Require phishing-resistant multifactor authentication for admins "

We see that this policy ( Microsoft-managed: Require phishing-resistant multifactor authentication for admins ) was deleted . What was the reason and also what it was replaced with ? Moved from Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-06T20:27:14.7633333+00:00
Piwowar, Jacek (Elevated) 10 Reputation points
commented 2026-04-07T13:29:54.03+00:00
John R 1 Reputation point
2 answers

Reservation for Copilot licenses seems to have disappeared

I've made a reservation for 4 licenses for Copilot through Volume Licensing in Microsoft Admin Center. I've received a confirmation e-mail confirming my order, but no reservation seems to have been made when checking the Reservations tab in Admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-07T11:46:08.7066667+00:00
Tim van den berg 0 Reputation points
edited an answer 2026-04-07T12:33:00.09+00:00
Daniel-Vo 5,010 Reputation points Microsoft External Staff Moderator
2 answers

Issue with SMS authentication (Error Code: 399287)

Dear Microsoft Support Team, I encountered an issue with SMS authentication. My tenant can not authenticate with SMS and show the error in bellow. My phone number is normal authentication with other tenant. My tenant ID: [Moderator note: personal info…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-01T13:33:57.86+00:00
Khoa Vương Đăng 0 Reputation points
commented 2026-04-07T10:05:10.9333333+00:00
Julie Huynh 735 Reputation points Independent Advisor
2 answers

I have GoDaddy MS accounts and cant access MS Admin centre

keeps kicking me back to GoDaddy - but on another account I can get access -GD states I need to contact MS to get access???

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-03T14:06:27.0933333+00:00
Paul McWilliam 0 Reputation points
commented 2026-04-07T08:59:14.41+00:00
Nam-D 3,395 Reputation points Microsoft External Staff Moderator