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Running into an issue with my whole microsoft office

Arsh Dalvi 0 Reputation points
2026-04-07T18:22:09.5166667+00:00

So today when i tried to open my word files, it said that word is running into an issue and cant start then it gace a repair option when i pressed on it nothing happened, then i tried clearing it from task manager still didnt help, then i tried opening excel, it also did want to open

'We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.

Would you like us to repair now?

Thats whats coming up when i try to open word

Microsoft 365 and Office | Word | For home | Windows

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  1. Ferdinand Nanalig 28,425 Reputation points Independent Advisor
    2026-04-07T18:59:03.4633333+00:00

    Hi! Let me help you with this.

    Please click on the Start Menu, then type in Control Panel, open Control Panel, go to Programs and Features, then Uninstall a Program, scroll down to Microsoft Office, right-click it, and then choose Change. On the prompt, choose Online Repair. Please make sure that you are connected to the internet, as it requires an active connection.

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  2. Stefan Blom 337.3K Reputation points MVP Volunteer Moderator
    2026-04-07T18:56:21.0733333+00:00

    See https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b . Choose the Online Repair option.

    Alternatively, try starting the repair from Programs & Features in Control Panel.

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  3. Q&A Assist
    2026-04-07T18:26:48.4066667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Use an Office Online Repair instead of the built‑in “Repair now” prompt, which often does not fix this error.

    Perform an Online Repair on Windows:

    1. Close all Office apps (Word, Excel, Outlook, etc.).
    2. Open Settings from the Start menu.
    3. Go to Apps (or System > Apps > Installed apps, depending on Windows version).
    4. Locate Microsoft Office or Microsoft 365 Apps in the list.
    5. Select it and choose Modify.
    6. When prompted, select Online Repair, then choose Repair and let the process complete.
    7. Restart the computer and try opening Word and Excel again.

    If the Online Repair does not resolve the problem:

    1. Uninstall Office from Apps & Features / Installed apps.
    2. Restart (do not just shut down) the PC.
    3. Reinstall Office from the Microsoft account where the product is associated.

    References:

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