Request for refund

Canceling an exam six business days before the appointment generally qualifies for a full refund of a paid booking or for preserving a free-offer voucher, provided the cancellation complies with the applicable Cancellation and Reschedule Policy and any specific offer terms.

From the Microsoft Ignite free exam offer FAQ (which follows the standard policy):

• There is no charge if the exam is rescheduled or canceled at least six business days prior to the appointment.
• If the exam is part of a free exam offer, canceling in time means the free exam is not forfeited.

Refund timing itself is not detailed in these excerpts, but refunds for Microsoft purchases are typically processed within a few business days once approved. For exact status and timing, the payment provider’s processing time applies after Microsoft issues the refund.

References:

• Microsoft Ignite and Microsoft Ignite The Tour: Free Certification Exam Offer
• Exam frequently asked questions