Adding a ne folder to a shared Shrepoint pge

Dear @Rae Brown, 

Thanks for submitting your concern. I understand how confusing SharePoint can be when a page is shared and you are trying to organize content by adding folders. 

In SharePoint, folders cannot be added directly to a page. A SharePoint page is designed to display information and content through web parts, while folders are created inside a document library, such as the Documents library. Whether you can create a folder depends on what the page contains and the permissions granted to you. 

Below are the possible ways to create a folder, depending on your situation. 

Option 1: The page contains a Document Library web part 

If the page displays a Document Library web part, you can add folders by opening the full library view. 

On the SharePoint page, locate the Document Library web part. 

Select See all to open the full document library. 

In the command bar at the top, select New. 

Choose Folder. 

Enter a name for the folder and select Create. 

If the Folder option appears, it means you already have the required permissions. 

Option 2: The page doesn't show a document library 

If the page does not include a library, or you were only given a direct page link, the folder needs to be created from the document library itself. 

Go to the SharePoint site where the page is located. 

Open the relevant document library, commonly named Documents. 

Select New in the command bar. 

Choose Folder, enter the folder name and select Create. 

Option 3: If you don't see the “Folder” option 

Please reach out to the SharePoint site owner to verify the following details: 

1/ View-only access: 

If your permission level is set to view only, you won't be able to create folders or add items. In this case, the site or library owner needs to grant you Can edit or Contribute access to the document library or the specific folder location. 

2/ Folder creation disabled at the library level: 

Even with edit permissions, the option to create folders may not appear if folder creation has been disabled in that library. A library owner or someone with design permissions can enable it in Library settings > Advanced settings > Make “New Folder” command available. 

3/ Edit permission: 

If you are unable to get edit permissions right away, the most practical option is to request the site or library owner to either create the folder for you or update your access level so you can manage folders in the required location. 

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into performing deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.  

I hope this information is helpful. If you have any questions or need further support, please don’t hesitate to reach out at any time. 

Thank you for your patience and understanding. 

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To add a folder in a SharePoint location that has been shared (assuming it is a document library and permissions allow creating items):

1. Open the SharePoint site and navigate to the shared document library or folder where the new folder should be created.
2. On the menu/command bar at the top, select + New.
3. Select Folder from the dropdown.
4. In the Create a folder dialog box, enter the folder name in the Name box.
5. Select Create.
6. If the new folder does not appear immediately, refresh the browser.

If Folder does not appear under + New, the library owner or someone with design/owner permissions must enable it:

1. In the same library, select Settings (gear icon) > Library settings.
2. Select Advanced settings.
3. In the Folders section, set Make "New Folder" command available to Yes.
4. Select OK, then refresh the library and repeat the steps to create a folder.

If the shared location is a list (not a document library), the steps are similar but use List settings instead of Library settings, and the + New button in the list toolbar:

1. Go to the list.
2. Select + New > Folder.
3. Name the folder and select Create.
4. If Folder is missing, a list owner/designer must go to Settings > List settings > Advanced settings and set Make "New Folder" command available to Yes.

If the site is using the classic experience or SharePoint Server 2016/2013, use the ribbon:

1. Open the document library or list.
2. On the ribbon, select the Files tab.
3. In the New group, select New Folder.
4. Enter the folder name and select Create or Save.

If the New Folder option is still not visible after these steps, the account that received the shared access may not have sufficient permissions to create folders; in that case, the site or library owner must grant higher permissions or create the folder.

References:

• Create a folder in a document library
• Create a folder in a list