Yes, the transcript can still be accessed and archived, as long as it has not been deleted or expired.
Use these steps depending on how the meeting was held:
- Open the meeting chat in Teams
- Go to Chat in Teams and open the chat for that meeting.
- There should be an entry for the transcript. From there, the transcript can be downloaded as a .docx or .vtt file and saved/archived wherever needed.
After the call, open the Chat for that call. You'll see: (1) A link to the recording. (2) The transcript, if transcription was turned on. You can download the transcript as a .docx or .vtt file.
- If this was a webinar or town hall
- For a webinar:
- Go to Calendar in Teams.
- Select the past webinar and choose Edit.
- Select Recordings and then Download transcripts to save the transcript files for archiving.
- For a town hall:
- Go to Calendar in Teams.
- Select the past town hall → View event → Manage event → Recordings → Download transcripts.
- For a webinar:
- If the transcript or recording is missing
- If the recording/transcript was created but cannot be found, it may have been deleted, moved, or expired. For recordings stored in OneDrive or SharePoint, check the recycle bin and second-stage recycle bin there.
- If the recording failed to upload and only a temporary “recording chiclet” was present in chat, it would have been stored only for 21 days; after that, it cannot be recovered.
Once the transcript file is downloaded (.docx or .vtt), it is effectively archived and can be stored in any file system or document management solution.
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