BSOD but all I did was a windows 11 update

Question

James green 0

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2 answers

Answer 1

Spigolo 134.3K Volunteer Moderator

Try to exclude Elgato, remove the card and check if you got other dumps. In such case please share them.

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Answer 2

Spigolo 134.3K Volunteer Moderator

Hi James green

Do you have a peripheral named Elgato?
Do you use the Rocksmith software?

James green 0 Reputation points

2026-04-07T17:35:48.6366667+00:00

I have an Elgato internal PCIE, yes.
James green 0 Reputation points

2026-04-07T17:40:14.2866667+00:00

Is that what the shut down and such is saying?? should I remove the Elgato PCIE card?
Spigolo 134.3K Reputation points Volunteer Moderator

2026-04-07T17:57:59.4466667+00:00

Yes, the dump analysis shows a failure in that driver.
You should at first check if there is a more recent driver.
James green 0 Reputation points

2026-04-07T18:33:30.93+00:00

I had the 4K Utility so I installed the HD60 Pro utility instead but I figured as much but its funny seeing that I didnt even activate that capture card nor have anything plugged into it so surprised that would cause it, will let you know if further down the line if it happens again. Ty.
James green 0 Reputation points

2026-04-07T18:40:04.9366667+00:00

Is there anything else related?? Because before updating my graphics driver and windows 11, I had a kernel shut down error. My GPU fans ramped up and like no display, no sound.