how to fix the error issue (0*80073712)

I need some information about your current Windows build number to provide you with a solution.

1

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

2

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window

Error 0x80073712 means a file needed by Windows Update is damaged or missing.

To fix it on Windows 11, repair system files, then try the update again:

1. Repair system files with DISM
   1. In the search box on the taskbar, type command prompt.
   2. Select Command Prompt from the results, then choose Run as administrator.
   3. In the Command Prompt window, type the following command and press Enter:

            DISM.exe /Online /Cleanup-image /Restorehealth
      

   4. Wait for the scan and repair to complete (this can take some time).
2. Restart and run Windows Update again
   1. Restart the PC after DISM completes.
   2. Go to Start > Settings > Windows Update.
   3. Select Check for updates and try installing the update again.

If the error continues after this repair and multiple attempts, contact Microsoft support for additional troubleshooting.

References:

• Get help with Windows upgrade and installation errors
• Troubleshoot problems updating Windows