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account blocked for 72 hours, last month

Todd Robinson 0 Reputation points
2026-04-07T03:09:50.4666667+00:00

i seem to have been blocked for 72 hours, last month. "Your profile name doesn't meet our undefined. To reinstate your commenting ability, edit your profile name." This account is two decades old. I appealed "At your request, we've reviewed your profile picture and reversed the decision to remove it. Your profile picture will be restored shortly. Thank you." a week later i appealed "At your request, we've reviewed your profile picture and reversed the decision to remove it. Your profile picture will be restored shortly. Thank you." i went through the automated recovery. was told they can find nothing wrong with the account associated to the email entered. i have already downloaded firefox, and even asked for advice from copilot...your AI dont like you, want to guess what it said. i would like this resolved before i simply never use your services again....

Microsoft Edge | Website issues | Windows 11
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  1. Lucus-V 6,105 Reputation points Microsoft External Staff Moderator
    2026-04-07T18:51:15.09+00:00

    Hi Todd Robinson,

    I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    Given these limitations, the most appropriate avenue for product changes or feature requests is to contact Microsoft Support.

    Thank you for your understanding, and I hope the support team can resolve this for you soon.

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  2. Todd Robinson 0 Reputation points
    2026-04-07T03:11:43.7833333+00:00

    its not locked your own automated system finds nothing wrong with the account

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