Nepal Phone Number adding problem

Hello Prince Sharma,

It looks like the issue you’re seeing is related to how the Microsoft system validates some Nepal phone numbers (+977). This can happen even when the number is correct, so you’re not doing anything wrong.

Here are a few things you can try:

1. Add the phone number from the Security page (most important) Please avoid adding it during sign-in prompts and try from here instead: https://account.microsoft.com/security 

Then follow:

Go to Advanced security options

Under Ways to prove who you are, select Add a new way

Choose Phone number

Enter your number in this format (no spaces, no leading 0): +97797XXXXXXXX or+97798XXXXXXXX

1. Try “Call me” instead of SMS If the text message option doesn’t work or is unavailable:

Select Call me

Sometimes voice verification works even when SMS doesn’t.

1. Keep a backup recovery method Before making changes, please make sure you still have:

 At least one recovery email or method active

This helps protect your account in case phone verification isn’t working yet.

1. If it still doesn’t work You may need to contact support so they can check this further: https://support.microsoft.com

When contacting them, you can mention: You’re unable to add a Nepal phone number (+977) and the system is rejecting a valid number.

Quick note: Try not to submit the number too many times in a short period, as that can temporarily block further attempts.

If you get stuck at any step or see an error message, send it over. I’ll walk you through it. I hope this help.

Have a nice day!

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