nvlddmkm.sys Error

I always used the first one, should I use the "Clean and shutdown" option

You are correct, the only problem indicated is the Nvidia drivers, there is no indication of any other problem on your system

You indicate you have tried installing a few of the available versions of the drivers Nvidia provide for your graphics card, did you use the DDU utility to completely uninstall the Nvidia drivers before installing a different version of the drivers.

The nvlddmkm.sys errors, LiveKernelEvent 117/141/1A8/1B8, black screens, and monitor disconnects indicate repeated GPU Timeout Detection and Recovery (TDR) problems. Windows is detecting that the NVIDIA GPU is not responding in time and is resetting it.

Based on the documented resolutions for VIDEO_TDR failures/timeouts, use the following steps:

1. Update or roll back graphics components
   1. In Device Manager, under Display adapters, right‑click the NVIDIA GPU → Uninstall device and select the option to delete the driver.
   2. Restart and install a clean, stable driver from the GPU or laptop manufacturer (not only Game Ready betas). If a specific driver version is identified in any bug check, disable it or replace it with a different version.
   3. Ensure all graphics‑related software (DirectX, OpenGL runtime, and any graphics‑intensive apps or games) is fully updated and patched.
2. Check for Windows and firmware issues
   1. Install all pending Windows 11 updates: Start → Settings → Windows Update → Check for updates.
   2. In Device Manager, verify there are no devices with warning icons. For any such device, choose Update driver or temporarily disable/uninstall it.
   3. If the issue started after a particular Windows or firmware update, use System Restore or other recovery options to revert to a point before the problem, as described in the Windows stop‑code troubleshooting guidance.
3. Validate hardware stability
   1. Make sure the laptop is adequately cooled and not overclocked. Disable any OEM performance/overclock profiles and return CPU/GPU to default clocks.
   2. Confirm the power supply to the laptop and external monitor is stable and that the monitor cable/port is not loose or damaged.
   3. Run Windows Memory Diagnostics (search for “Diagnose your computer’s memory problems”) and review the MemoryDiagnostics-Results entry in Event Viewer for errors.
   4. If the OEM provides hardware diagnostics, run their GPU and system tests.
4. Isolate with Safe Mode
   1. Boot into Safe Mode using Settings → Update & Security → Recovery → Advanced startup → Troubleshoot → Advanced options → Startup Settings → Restart, then choose option 4/5/6.
   2. In Safe Mode, the system uses minimal drivers. If the black‑screen resets stop there, it reinforces that the problem is with the NVIDIA driver stack or another third‑party component interacting with it.
5. If blue screens or dumps appear
   1. When a VIDEO_TDR bug check (0x116 or 0x117) occurs, use WinDbg and the !analyze command to confirm the faulting module (for example, nvlddmkm.sys).
   2. Use lm in WinDbg to inspect the loaded NVIDIA module and its timestamp, and adjust the driver version accordingly.

If, after clean driver installation, Windows updates, memory diagnostics, and OEM hardware tests, the TDR errors continue both in games and light use, the remaining likely cause is a hardware fault in the GPU or related components. In that case, contact the laptop manufacturer for repair or replacement, referencing the persistent VIDEO_TDR‑related LiveKernelEvents and nvlddmkm Event ID 153 errors.

References:

• Bug Check 0x116: VIDEO_TDR_FAILURE
• Bug Check 0x117: VIDEO_TDR_TIMEOUT_DETECTED
• Troubleshooting Windows unexpected restarts and stop code errors