How can I access my login and recover my password to at&t.com

Hi!

Welcome to Microsoft Q&A forum.

Can I get a bit more information about your issue, are we talking a lost password on or difficulty with your email account with AT&T using MS Edge? I suggest to use another browser and login again since if your issue is with username or password related to your AT&T account, then you need to call their support and have your account checked.

The error indicates a problem with the AT&T login site, not with the Microsoft account system. However, similar sign-in issues can often be worked around using standard browser and account-recovery steps.

Try the following in Microsoft Edge on Windows 11:

1. Use InPrivate or another browser
   1. In Edge, select Settings and more (…) → New InPrivate window and try signing in to att.com again.
   2. If it still fails, try another browser (for example, Chrome or Firefox) to see if the issue is specific to Edge.
2. Clear browser data for the site
   1. In Edge, go to Settings → Privacy, search, and services → under Clear browsing data, select Choose what to clear.
   2. Select Cookies and other site data and Cached images and files.
   3. Clear data, then close and reopen Edge and try again.
3. Try a different network or device
   1. If using Wi‑Fi, temporarily switch to a mobile hotspot or another network and retry.
   2. If possible, test login from a different device (another PC or phone) to confirm whether the issue is device-specific.
4. Reset or recover the AT&T password AT&T uses its own identity system, so use its account recovery options on the att.com sign-in page (for example, “Forgot password” or similar) to reset the password and regain access.
5. If account is blocked or verification fails repeatedly The behavior is similar to Microsoft accounts that get blocked or fail verification after multiple attempts. In those cases, the guidance is to:
   • Use InPrivate mode or a different browser/network when attempting password reset.
   • If verification codes are not received or the form fails, repeat the recovery process carefully and then contact the provider’s support with another account if needed.
   For Microsoft accounts, this is done via the account recovery form and contacting support, as described in the references; for AT&T, use its own support and recovery channels.

If none of the above works, contact AT&T customer support directly and provide the exact error text and when it occurs; only AT&T can fix issues with oidc.idp.clogin.att.com or recover that specific account.

References:

• My username and password have stopped working
• I need to speak with a real person and it seems impossible. - Microsoft Q&A
• My Microsoft account is blocked. - Microsoft Q&A
• BellSouth Email Login Issues? How to Reset My Password - Microsoft Q&A