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No Google Ads account found

Ivana Osičková 0 Reputation points
2026-04-01T16:37:06.4266667+00:00

Hi there, I would like to ask if somebody is dealing with the same issue. I can not connect Google Ads or GA4 to my Clarity account. Even if I am using the email address I created GAds and GA4. It always shows "No Google Ads account found". What would you recommend in this case? User's image

Microsoft Advertising | Other
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  1. MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
    2026-04-02T16:18:56.7266667+00:00

    Hi Ivana Osičková,

    Thank you for reaching out to the Microsoft Advertising Learn Q&A Platform!

    You may contact Microsoft Clarity by sending email to clarityms@microsoft.com or share feedback using the feedback option at the bottom of the Microsoft clarity page: https://clarity.microsoft.com/

    Hope this helps and let me know if you have more questions or need further assistance!

    Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

    Kind regards,

    Marvin | Microsoft Advertising Support Specialist | 1-800-518-5689

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