Good day Geoff Leeson
Based on what you described, you’re having trouble installing KB5086672 and the Windows troubleshooter isn’t working. You can try the steps below.
- Basic checks first
- Make sure drive C: has at least 10 GB of free space.
- Temporarily disable any third‑party antivirus or security software, then restart the PC and try Windows Update again.
- Try manual installation
- Press Win + R, type
winverand note your Windows edition and version. - Go to the Microsoft Update Catalog, search for KB5086672, and download the package that exactly matches your Windows version and system architecture (for example, Windows 11 22H2 x64).
- Run the downloaded file and complete the installation.
If the issue continues, please share the exact error code or message shown during the update so we could look into it together!
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