Troubleshooting website display or functionality issues in Edge on Windows 11
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I Can't even see the Roblox Gift Card now on the Redeem tab, but the Auto-redeem is the only way I can enter Roblox Gift Card options, why can't I access the Roblox Gift Card normally
Troubleshooting website display or functionality issues in Edge on Windows 11
Answer accepted by question author
Roblox gift cards and other specific rewards can appear or disappear from the Redeem tab depending on region availability and current offers. Microsoft Rewards content is not guaranteed to be the same in every country/region, and some items may only be available through specific features such as Auto-redeem.
If Roblox gift cards are not visible in the normal Redeem catalog but still appear under Auto-redeem, this indicates that, for the current region and time, they are only being offered through Auto-redeem and not as a standard, on-demand reward. In that case, they cannot be accessed or redeemed normally from the Redeem tab; only the Auto-redeem option will show them while that promotion is active.
To check what is currently available in the account’s region, open the Microsoft Rewards dashboard and browse the Redeem section; the visible items there are the only rewards that can be redeemed directly at that time.
References:
Hello, good day and thanks for your question. Are you accessing the rewards dashboard from a browser or from the Bing app?