how do I delete Microsoft Intune from Mobility (MDM and WIP)

Hello emr09 Dalan,
If your goal is to stop using Intune, here’s what you can do instead:

1. Disable automatic MDM enrollment

Go to Entra ID → Mobility (MDM and MAM) → Microsoft Intune and set MDM user scope to None.

2. Unassign Intune licenses

Remove Intune (or Microsoft 365) licenses from users so no new devices can enroll.

3. Retire or delete existing managed devices

From the Intune admin center, retire or delete devices to remove management.

4. Remove Intune app protection and compliance policies

Delete or unassign any MAM, compliance, configuration, or conditional access policies that reference Intune.

At that point, Intune might remain listed as the MDM provider in the tenant, but it will no longer manage users or devices. Refer to: https://learn.microsoft.com/en-us/intune/intune-service/fundamentals/mdm-authority-set#remove-mdm-authority

Hope this helps!

If you found the information above helpful, please Click Yes. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.

Microsoft Intune cannot be removed from the Mobility (MDM and WIP) blade in Microsoft Entra ID in the same way as a normal application. Instead, stop automatic MDM enrollment and remove any existing device registrations so that OOBE no longer tries to enroll the device.

Use these steps:

1. In the Microsoft Intune admin center, go to Devices > All devices and delete any existing records for the problematic device:
   1. Select the device.
   2. On the device overview, choose Delete, then confirm with Yes.
   3. If Multiple Administrative Approval (MAA) is configured, ensure a second admin approves the action so it can complete.
2. If the device is still listed in Microsoft Entra ID after deletion from Intune, remove the stale device object from Entra ID so it is fully disconnected from the tenant. This avoids conflicts and stale compliance state during future enrollments.
3. If the user account was disabled or deleted and the device became orphaned, use the RemoveIntuneDevice.ps1 script to remove the orphaned Intune-managed device:
   1. Ensure the prerequisites are met (Intune tenant, proper Graph permissions, Microsoft Graph PowerShell module, and sufficient admin permissions).
   2. Run PowerShell as administrator and execute ./RemoveIntuneDevice.ps1, then follow the prompts to authenticate and supply the UPN of the device owner.
4. After device and Entra records are removed, run OOBE again and sign in with the work account. Because the old device object and enrollment are removed, the previous “not authorized to enroll” state should no longer block sign-in.

If automatic MDM enrollment is still configured in Entra ID, ensure that the user is allowed to enroll devices and that Intune licensing is correctly assigned; otherwise, the same 80180003 error will reoccur even though the Mobility blade still shows Intune.

References:

• Remote device action: delete (windows)
• Remote device action: delete (android)
• Remote device action: delete (ios)
• Remote device action: delete (macos)
• How to remove a disabled Microsoft Entra user's device from Intune