How to fix volume in my pc

Hi Nicol Rozy,

Have you installed audio drivers for your system?

If you haven't done so, please navigate to your laptop or motherboard support page to download and install audio drivers.

If you have trouble finding the right one, please provide your laptop or motherboard model so I can look that up and help you with.

Thank you for your time.

I highly recommend to update the audio driver.

Most likely, there is a problem with the HD Audio drivers.

1

Right click your Start Button and open Device Manager.

Expand the 'Sound, Video and Game Controllers' section.

Please provide a screenshot of that full Device Manager window.

2

Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

Try these steps in order on Windows 11:

1. Check the output device and basic volume
   1. Select the Speakers icon on the taskbar.
   2. Select the arrow to the right of the volume slider and choose the correct output device (your speakers or headphones).
   3. Make sure the main volume slider is not at 0 and not muted.
2. Check Volume mixer (per‑app volume/mute)
   1. Right‑click the Speakers icon on the taskbar.
   2. Select the arrow to the right of the speaker volume slider, then select the settings icon (More mixer settings).
   3. In Volume mixer, make sure:
      • System volume is turned up.
      • The app being used (browser, media player, game, etc.) is not muted and its slider is turned up.
3. Confirm the device is enabled
   1. Select Start > Settings > System > Sound.
   2. Under Advanced, select More sound settings.
   3. On the Playback tab, select the speakers/headphones in use and choose Properties.
   4. Ensure Device usage is set to Use this device (enable).
4. Turn off audio enhancements (if sound is stuck or distorted)
   1. Select Start > Settings > System > Sound.
   2. Under Output, select the audio device.
   3. Select Audio enhancements and turn them Off.
5. Update or reinstall the audio driver
   1. Press Start, type Device Manager, and open it.
   2. Expand Sound, video and game controllers.
   3. Right‑click the audio device and select Update driver, then restart the PC.
   4. If the problem continues, right‑click the device again, select Uninstall device, restart, and let Windows reinstall the driver. If needed, install the latest driver from the PC or motherboard manufacturer.

If the volume bar still cannot be controlled or remains muted after these steps, continue with the full audio troubleshooting in Windows as described in the referenced articles.

References:

• Fix low or quiet sound in Windows
• Fix sound or audio problems in Windows