speakers say no audio device installed?

Hi Christie Rossney,

Please also check the physical connection of the speakers, it might be in bad condition such as loosen, oxidized or broken.

Additionally, please check if your Windows version is up to date.

If you have any further information, please feel free to let me know.

Try this:

Open Device Manager, and make sure you've audio drivers installed and properly working.

If no audio driver is listed, you can visit your device manufacturer's website to download and install audio drivers for your system model.

If audio driver is present, you can try updating audio drivers to latest version.

Or if you've already updated them, try to roll back previous version to see if that works.

Also, run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

Hi, my name is Jan, and I'd like to help. This error indicate that the system cant find any audio output device most likely due to driver issues.

• Run the Windows audio troubleshooter Open Settings > Update & security. click Troubleshoot Then try to run the audio trouble shooter Run the Windows audio troubleshooter
• Rollback the audio drivers. Open Device Manager Press the Windows key + X Select the Device Manager Expand Sound ,Video and game controllers select the audio driver properties Then try to rollback drivers
• If the rollback option is greyed out Uninstall the driver and restart the computer
• Reinstall the audio drivers. Download the latest driver directly from the motherboard/Laptop/PC manufacturer support website. Install the driver and restart the computer.
• Check your audio output settings. Press Windows key + Ctrl + V and make sure the correct audio device(headset,speaker) is selected as the output device.
• Disable exclusive mode Go to Settings > System > Sound and tap Advanced sound settings. On the Playback tab, double-click your default audio output device to open their properties. On the Advanced tab, uncheck the box next to Allow applications to take exclusive control of this device. Click OK.

Use the built‑in audio troubleshooting and driver checks to restore the audio device.

1. Confirm the device really shows as missing
   • Right‑click the speaker icon on the taskbar and select Open Volume mixer.
   • If nothing appears under Device or it says No audio device is installed, the driver is likely missing or not working.
2. Check that the device is not disabled
   • Select Start > Settings > System > Sound.
   • Under Output, select your device (if it appears), then Device properties.
   • Make sure the Disable checkbox is cleared for both output and input devices.
3. Check Device Manager and reinstall/update the audio driver
   • Open Device Manager.
   • Expand Sound, video and game controllers.
   • If there is no audio device, or it shows a warning icon, install or update the correct driver from the PC manufacturer’s support site.
   • If a driver is present but not working, right‑click it and choose Update driver or Uninstall device, then restart Windows so it reinstalls.
4. Run the Playing Audio troubleshooter
   • Open Settings > System > Troubleshoot > Other troubleshooters.
   • Run the Audio / Playing Audio troubleshooter and apply any fixes it suggests.

If Device Manager shows no audio device even after reinstalling drivers, this can indicate a deeper driver or hardware issue and the PC manufacturer’s support should be contacted.

References:

• Fix sound or audio problems in Windows
• How to fix this. no audio device is installed - Microsoft Q&A