Managing sound and video settings during Teams meetings and calls for optimal communication
Hi @Mario Marrese,
Thank you for raising this issue. In Microsoft Teams, Intelligent Speaker attribution (showing each in-room person’s name in transcripts/captions instead of “Speaker 1/2/3”) is dependent on a few specific prerequisites—most commonly licensing, policy configuration, and voice profile enrollment.
1) Confirm the meeting room scenario is supported
Speaker attribution with Intelligent Speakers is supported in:
- Microsoft Teams Rooms (MTR) environments that are licensed with Teams Rooms Pro.
- BYOD (Bring Your Own Device) rooms where the meeting host has a Teams Premium or Copilot license.
2) Verify speaker attribution is not disabled by policy (admin-controlled)
Your Teams administrator can control whether speaker attribution is enabled via policy. Users may need to confirm the setting that allows Teams to automatically identify them in meeting captions and transcripts (if user override is enabled in your environment).
3) For BYOD scenarios, validate the Teams AI policy setting
In BYOD cases, speaker attribution can be governed by the Teams AI policy setting SpeakerAttributionBYOD (Enabled/Disabled) using PowerShell (Set-CsTeamsAIPolicy). If this is disabled, attribution may not work as expected in BYOD meetings.
4) Check known service limitations that can prevent attribution
Confirm that the meeting includes no more than 20 invitees with enrolled voice profiles, as this is the current capacity limit for attribution.
5) Open a Support request for deeper investigation
If the prerequisites above are confirmed (supported room scenario, voice profiles enrolled, and policies enabled) and attribution still does not work, I recommend opening a Microsoft Teams support request. A Teams support agent can review tenant policies, meeting settings, and relevant diagnostics to investigate further and provide configuration guidance tailored to your environment. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.
I hope these troubleshooting procedures help resolve the issue. Should you have any further questions, please feel free to reach out.
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