This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
hi guys. my clock is always wrong. l have found l am missing the file time.windows.com.
when l try to sync the time on windows , it says to check the above file.
Its not in the pc.
Any suggestions or help please.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Hi Mark Magee,
Please try switching to another NTP servers to see if the problem can be resolved, like time.nist.gov, time.google.com, pool.ntp.org.
Or you can search for public NTP servers to add as a replacement of time.windows.com.
If you have any updates, please feel free to let me know.
Hi Mark Magee,
I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss?
Hi Lucas-V,
I have tried all the NTP servers that you suggested, but the all came back withe the same message, faild to sync. I have contacted the company that built the pc due to it not operating after the eclectrc supply has been disconnected. They say this maybe a motherboard/BIOS concern so maybe the two are connected.
Thank you for you assistance.
Hi Mark Magee,
What is the Windows version you're using?
In the meantime, please boot into your BIOS and change the time there. You might also need to change the BIOS battery also.
Hi Mark Magee,
I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss?
time.windows.co is not a file, it is an online server that Windows gets the time from.
1
Open the Settings App.
Go to Time and Language - Date and Time.
Are al the settings in there set correctly to set the time automatically on your PC?
2
Open the old Control Panel.
At the top of the old Control Panel, set View to large icons.
Open the Date and Time applet.
Select the Internet Time tab on the resulting utility.
Click the 'Change Settings' button.
Are you able to select a different time server in there, then click the 'Update Time' button.
Hi DaveM121,
I tried everything as directed. All results came backe with Failed to sync. RPC server not available.
Thank you for your help.
Windows uses the Windows Time service (W32Time) to sync the clock; time.windows.com is a default Internet time server name, not a file on disk. The error message is referring to that time server, not to a missing file.
If the clock is always wrong and sync fails mentioning time.windows.com, the underlying issue is typically with the Windows Time service or its configuration. On older Windows Server versions, there are known issues where time synchronization is not performed even though the W32Time service starts successfully; these are fixed by installing the appropriate hotfix that updates w32time.dll.
For affected systems (for example, Windows Server 2008 or Windows Server 2008 R2), installing the documented hotfix for the Windows Time service ensures that time synchronization works correctly again. The hotfix updates w32time.dll to the versions listed in the documentation for the relevant platform (x86, x64, or IA-64).
After applying the appropriate update for the operating system, restart the computer so the updated Windows Time service is loaded, then attempt time synchronization again.
References:
