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Azure technical support

Paul Rodwell 0 Reputation points
2026-03-16T20:41:11.8133333+00:00

Does anyone know how to reach Azure technical support? I don't have an active support plan, but a migration between subscriptions has failed and suggested to contact support, but is now all hidden behind the helpful not AI chat.

If any one can help, I had the error below when trying to move a VM and associated resources between subscriptions, and after a subsequent move now have the networking resources split between subscriptions to the rest of the VM resources:

There was an error moving resources. All move in provider succeeded. However, the batch move job failed. The correlation id is ******* (Code: ResourceMoveFailed) ResourceProviderLinkedNotificationJob for resourceid 'Microsoft.Network/virtualNetwork/' to endpoint 'https://eastus2euap.rsrp.storage.azure.com' did not finish successfully within given period. (Code: NotificationAfterMoveFailed, Target: Microsoft.Storage/) ResourceProviderLinkedNotificationJob for resourceid 'Microsoft.Network/virtualNetwork*' to endpoint 'https://koreasouth.rsrp.storage.azure.com' did not finish successfully within given period. (Code: NotificationAfterMoveFailed, Target: Microsoft.Storage/)

Now I cannot associate the public IP with the network adapter:

Failed to update network interface ''. Error: Resource /subscriptions//resourceGroups/WsOxygen/providers/Microsoft.Network/networkInterfaces/* was involved in a move operation which is either currently ongoing or failed. NRP does not allow operations on such resources. If a move operation is ongoing, wait for it to complete.

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  1. Alex Burlachenko 19,695 Reputation points
    2026-03-17T08:24:41.12+00:00

    Hi Paul Rodwell,

    what u are hitting is a stuck resource move state not something u can fix from the portal. The move partially completed then the provider notification failed so Azure marked the networking resources as being in a move operation. When that flag is set NRP blocks any updates like attaching a public ip.

    Msft documents the general move limitations https://learn.microsoft.com/azure/azure-resource-manager/management/move-resource-group-and-subscription and known restrictions and provider specific constraints at https://learn.microsoft.com/azure/azure-resource-manager/management/move-support-resources

    The error NotificationAfterMoveFailed and ResourceMoveFailed usually means the backend provider notification did not complete which requires msft intervention https://learn.microsoft.com/azure/azure-resource-manager/management/move-resource-group-and-subscription#troubleshoot-move-errors

    Even u do not have a paid support plan u can still open a free request under subscription or resource management issues. Go to Help and support > Create a support request and choose Subscription management. Subscription and resource move issues are generally covered without a paid technical plan https://learn.microsoft.com/azure/azure-portal/supportability/how-to-create-azure-support-request

    Unf there is no self service fix for a locked move operation, only msft guys can clear that flag.

    rgds,

    Alex

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  2. Siva shunmugam Nadessin 7,735 Reputation points Microsoft External Staff Moderator
    2026-03-17T02:51:48.3366667+00:00

    Hello Paul Rodwell,

    Thank you for reaching out to the Microsoft Q&A forum.

    Based on the information provided in the private message we will try to create a support ticket

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