Managing macOS devices using Microsoft Intune
Hello Artem Shaturskyi,
Sorry that you’re running into this issue. From what you’ve shared, it looks like you’ve followed the recommended process correctly.
One thing to double‑check is the Microsoft Intune management agent for macOS version. Please ensure the device is running version 2304.039 or later. If the agent version is older, updating it would be an important next step.
To better understand what’s happening on the device, could you also confirm the behavior observed after the app is targeted? Reviewing the logs on the device may help identify any deployment‑related errors or unexpected behavior during installation.
In the meantime, please share the support case number you’ve opened. I can check internally and help push for assignment so you can get timely assistance on this.
Hope this helps!
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