Dear @Brown, Ron,
Could you please click on this icon to check if it shows any setting to adjust your audio and video?
Pop up in Teams
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brown, Ron
20
Reputation points
The attached popup emerges when trying to may an Audio call in Teams. It covers all actions on the screen. The only means of moving the cover and regaining access to the screen is to select "allow without Audio and Video".
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Answer accepted by question author
Answer accepted by question author
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex 750 Reputation points Microsoft External Staff Moderator2026-02-18T06:10:29.6033333+00:00
2 additional answers
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Brown, Ron 20 Reputation points
2026-02-13T16:46:09.9333333+00:00 Greetings and blessings upon you. Thank you for the answer attempt. The error blocks your suggestion. It covers the entire window to where the call window is not assessable nor accessible.
If I didn't have multiple screens I would not have been able to access/close the window.
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Brown, Ron 20 Reputation points
2026-02-18T15:54:50.27+00:00 Thanks, I'll check to see if this was the fix when I get on my next zoom call.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Viego An 9,070 Reputation points Microsoft External Staff Moderator2026-02-22T06:24:36.3866667+00:00 Hello @Brown, Ron,
Good day and I hope you're doing well. I just wanted to check in and see if the issue has been resolved.
If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on. I’ll be happy to assist further.
Looking forward to your update.
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Viego An 9,070 Reputation points Microsoft External Staff Moderator
2026-02-24T06:07:48.7966667+00:00 Hello @Brown, Ron,
If you have already resolved the issue, kindly mark the answer as Accepted Answer and consider giving it an upvote.
This will help other users who encounter the same issue find the appropriate solution more easily.
If you need any further assistance, feel free to reach out. I am here to help. Thank you very much for your understanding and your cooperation.
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Viego An 9,070 Reputation points Microsoft External Staff Moderator
2026-02-13T00:59:30.4833333+00:00 Dear @Brown, Ron,
Thank you for reaching out to the Microsoft Q&A forum. I am happy to assist you.
If you need to minimize the call window to the taskbar when a Windows pop‑up appears during a call, you can do so by selecting the minimize icon in the upper‑right corner of the call window.
This will allow you to continue viewing your screen while staying connected to the call.
I hope this information is helpful. If this does not address your needs, please provide more details so that I can assist you further. Thank you very much for your understanding and cooperation.
If you found the answer useful, please click "Accepted Answer" and kindly give it an upvote.
If you have any follow-up questions, feel free to click "Comment" to continue the discussion.
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