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Edge password manager on android not working for apps

mrMad-Cat 0 Reputation points
2026-02-06T09:59:48.7666667+00:00

Ever since MS Authentificator stopped doing what it has to do (I never understood why MS removed password manager functions from it, it was so convenient...), I have to live with MS Edge password manager.

But for some strange reason it does not work for apps, and it is very confusing.

It is set as default pass manager on my Samsung Note 10+, and it has that passwords stored inside for the apps, but when a pop-up screen for fingerprint sensor appears (partly dimming the screen around), when I press my finger to the screen it passes the checkup, the window disappears, but the dimming is still active and no login or password are pasted. I have to press return button so that dimming disappears, but nothing is pasted and I'm back where I was.

If I disable the fingerprint check for password manager, it pasts the credential without problems, but this option doesn't suit me.

What can be wrong? Any ideas on fixing?

Microsoft Edge | Other | Android
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  1. Lucus-V 6,105 Reputation points Microsoft External Staff Moderator
    2026-02-08T17:08:49.45+00:00

    Hi mrMad-Cat,
    Welcome to Microsoft Q&A forum. I'm happy to help.

    I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    Given these limitations, the most appropriate avenue for product changes or feature requests is to:

    Thank you for your understanding, and I hope the support team can resolve this for you soon.

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