Share via

Teams will not let me set up another account.

Steve Jacobs 20 Reputation points
2026-01-22T23:46:32.53+00:00

It has my personal account as the default, but I get an error if I try to add a business account. I get a useless error message- "sorry we have an issue". If I try to create a new account I get "error" something went wrong (4usqa)...equally useless !

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS_726 15,875 Reputation points Volunteer Moderator
    2026-01-23T00:18:33.0366667+00:00

    Hello,

    This can be related to the current service issue affecting commercial Microsoft 365 products. Microsoft communicated it here: https://status.cloud.microsoft/ If you are the admin user, you can also monitor it in Admin Center under MO1221364.

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.