Dear @Bagus Prasetio,
Thank you for posting your question in the Microsoft Q&A forum.
Before giving you the best solution, could you please confirm these questions below to help me diagnose the issue more effectively:
- Is this a standard channel meeting, or is it in a private/shared channel?
- Are you looking for the Facilitator option before the meeting (in the scheduling form) or during the meeting (under the More (…) menu)?
- Do you or the meeting organizer have a Microsoft 365 Copilot license assigned?
- Are you using the new Teams client or the classic version?
Firstly, facilitator feature in Microsoft Teams is included with a Microsoft 365 Copilot license and subject to available capacity. The following list contains the prerequisites for users to be able to access Facilitator features in Teams meetings. Users must meet all of the following requirements:
Requirement 1: Licensing requirements
- An eligible Microsoft 365 base license: For the list of eligible base licenses, see Understand licensing requirements for Microsoft 365 Copilot.
- Have an eligible Microsoft Teams license: Teams licenses might be included in your Microsoft 365 subscription. If you have Microsoft 365 (no Teams) licenses, you need to purchase separate Teams licenses.
- Have a Microsoft 365 Copilot license: For information on how to acquire Microsoft 365 Copilot licenses, see Where can I get Microsoft Copilot?.
Requirement 2: User requirements
Note: There are Facilitator capabilities generally available and certain capabilities in public preview. For more information, please refer to: Set up Facilitator in Microsoft Teams
However, about Facilitator in Teams Room, currently Facilitator is available only as Public Preview on Teams Rooms on Windows and it is projected to release to Teams Rooms on Android at a later date. For more information, please refer to Facilitator in Microsoft Teams Rooms
Allow Facilitator for meetings
As an admin, you control whether Facilitator is available to your entire organization or to a certain group of users. Facilitator is allowed by default. However, if all apps are blocked for your organization, Facilitator is also blocked.
To allow or block Facilitator for users, complete the following steps:
- Step 1: Allow Facilitator in the Teams admin center
- Step 2: Allow Facilitator for a group of users
- Step 3: Turn on Loop experiences in Teams for Facilitator in meetings
- For more information and instruction, please follow step-by step via the Microsoft Official Guide here: Allow Facilitator for meetings
Moreover, Facilitator data in meetings is stored as a .loop file in a OneDrive folder titled Meetings of the user who initiated Facilitator in Teams. This data is treated as meeting transcript data. To learn more about how this data is handled, see Summary of governance, lifecycle, and compliance capabilities for Loop experiences.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.
I'm looking forward for your reply.
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