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macOS - Company Portal not "Managed" issue (Auto-Solved)

Kyuzo88 106 Reputation points
2025-04-17T09:24:21.17+00:00

Dears,

In the company we have ABM, on ABM I assigned the device as managed by Intune.

Subsequently on intune we created an enrollment profile with User affinity and Setup Assistant with modern authentication.

We associate the new profile with the serial number of the mac.

We start the mac and the procedure starts that asks us for the corporate credentials and we finish the procedure.

In the meantime the company portal arrives on the device (deployed on intune as PKG) where I log in successfully.

In intune I set some applications as available but when I start the Company portal for the first time the message "This device needs to be managed before you can install apps" appears.

Subsequently the company portal is updated and the "Apps" tab at the top disappears completely and a new message appears below "Your organization requires you to enroll this device with a different management provider".

Where am I going wrong !!!!?????

I also tried to launch a "profiles renew -type enrollment" but it did not solve the problem.

Microsoft Security | Intune | Microsoft Intune MacOs

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  1. Kyuzo88 106 Reputation points
    2026-01-02T15:39:52.36+00:00

    @Pauline Mbabu @Taron The issue was related to Partner Compliance Management. I need to configure an exclusion in the macOS Jamf Device Compliance policy.

    1 person found this answer helpful.
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